Product Manager, Wayfair
Physical Retail Tech
A global online homeware marketplace
Open for applications
A global online homeware marketplace
1001+ employees
Open for applications
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- 4 + years building products or infrastructure at scale from concept to launch and beyond
- Ideal candidate will have a background in retail and/or omnichannel or have worked for a physical retailer with a strong online retail presence
- Strong technical background with a passion for breaking down challenging problems and drive value incrementally
- Sufficient industry literacy to participate in making key choices as well as effectively communicate with technical partners such as engineering
- Excellent analytical skills with demonstrated experience turning data into actionable insights
- Excellent communication and stakeholder management skills at the senior leadership level, as well as with cross-functional teams
- Curious, people-oriented, and collaborative attitude
- Deep understanding of business strategy and metrics
- A mentality that pushes through issues with creative solutions and tenacity, while maintaining a grace-under-pressure demeanor
- Highly entrepreneurial mindset, with a bias for action & customer-focused innovation
- Bachelor’s degree in Computer Science, Computer Engineering or equivalent combination of education and experience is preferred
What the job involves
- We’re looking for a motivated leader to join our Physical Retail team at Wayfair, focused on providing new and existing customers with a tangible and elevated way to experience our brand. This role will specifically be focused on building the visual merchandising platform to support merchants and store associates in delivering elevated brand-experiences to our customers
- Areas of responsibility include the merchandising and associate-facing tools to plan and execute merchandising strategies within stores (planogram; mobile applications.)
- Responsible for helping to bridge brick & mortar business strategy to storefront strategy in one of Wayfair's newest business initiatives
- Builds and manages a pipeline for technology-enabled associate experiences within the physical store setting, leveraging both external and proprietary avenues
- Partner with business stakeholders to understand their businesses and co-develop impactful solutions that drive key business value
- Use Agile processes to collaborate with partnering teams to execute the roadmap
- Communicate and promote the product vision and progress throughout Wayfair including senior partners
- Develop and monitor OKRs for key product initiatives and ensure alignment with stakeholder objectives
- Work with management to improve product craft and processes throughout your workgroup
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
-14% employee growth in 12 months
Company
Company values
- Relentless Customer Focus: Delivering an exceptional customer experience drives everything we do. We invest in understanding our customers and partners. We are all in customer service
- Deliver Rsults With Agility: We prioritize work that drives long-term value. We execute with urgency, learn from failure, and nimbly pivot. The outcomes of our efforts are impactful, measurable results
- Use Good Judgement: We are bold and confident, never reckless. We make reasoned, calculated decisions based on data, critical thinking, and pattern recognition
- Build the Best Team: We lead by setting the bar high, articulating clear goals, and diving deep. We hire, develop, and leverage only the best. Our leaders continually reevaluate and strengthen their teams and do not shy away from hard decisions. We expect and demonstrate excellence
- Collaborate Effectively: We invest in cross-functional global partnerships that maximize impact and minimize duplication. We prize collaboration in all interactions – with our teammates, stakeholders, and suppliers. We disagree, align, and commit. Effectiveness and efficiency in collaboration are required.
- Respect Others: We earn and show respect, treating our teammates and partners with empathy and inclusion. We presume good intent while prioritizing impact. We balance confidence and candor with humility and kindness.
- Be an Owner: We are Wayfair first. We act on what’s best for the company, ahead of team or individual goals. We spend every dollar as if it is our own. We take pride in Wayfair’s success while planning the next win. We always think long-term
- Innovate & Improve: We are not limited by precedent. We boldly challenge the norm. We continually identify opportunities to innovate, improve, and simplify. We value incremental improvements, but we also look for game-changing breakthroughs.
- Adapt & Grow: We value adaptability and self-reflection. We find opportunity in every change, experience, and mistake. We are committed to continuous self-improvement.
Company HQ
Prudential / St. Botolph, Boston, MA
Articles
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 57 more jobs at Wayfair