Senior UX Researcher, Click Therapeutics

• You’ll bring a strong mix of qualitative and quantitative research methods, design-thinking methodology and a rigorous human-centered design perspective to the team
• 6-7 years + of experience conducting UX Research
• Significant work history orchestrating and conducting a wide range of generative and evaluative user research studies using quantitative and qualitative methodologies
• Experience creating artifacts such as personas, experience journeys, and data visualizations to tell compelling stories
• Experience leading or collaborating in end-to-end research projects, including creating research plans, running recruitment and scheduling, developing research guides and surveys, conducting interviews, and leading synthesis
• Excellent organization skills and ability to support more than 1 workstream simultaneously
• Experience managing or leading other researchers

Desirable

• We’re looking for a Senior UX Researcher to join our team for 5-6 months starting mid-October, although there’s some flexibility on the start date
• In this role, you’ll report to the Associate Director of User Research and work alongside UXR, Product, Design, and Science teams
• You will join a small but growing team of UX researchers who are passionate about designing products that improve health outcomes for patients
• You will collaborate closely with design, product, engineering, and science to understand, imagine, develop, and validate digital therapeutics that address specific health conditions
• You’ll play an integral part in the entire product development cycle, from research and ideation, through delivery and iteration
• Lead research initiatives across a core product, using a combination of exploratory and evaluative research methods to serve as the voice of the patient in helping make product design decisions
• Collaborate with researchers, clinical science partners and product designers to plan and/or execute several key longitudinal studies
• Rely on different research methods and tools to validate both low and hi-fidelity concepts and prototypes gathering feedback from patients
• Use qualitative and quantitative research to surface learnings around the patient journey, identify new opportunities to improve patient experiences and engagement, and validate product solutions
• Act as the patient advocate on cross-functional teams, ensuring that we create exceptional experiences that deliver on our promise to “place patients and their loved ones at the center of what we do.”
• Generate and socialize actionable insights and recommendations to drive stakeholder decision making
• This is a freelance role (anticipated 40 hours/week.)

• Click Therapeutics will conduct interviews face-to-face over Zoom