Senior Sales Enablement Manager, ServiceNow
Global Partnerships & Channels
$137.5-240.7k
+ Variable/incentive compensation + ESPP
More information about location
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$137.5-240.7k
+ Variable/incentive compensation + ESPP
More information about location
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- You thrive in a fast-paced environment, adapt quickly to changing priorities, and excel at simplifying complexity
- You build trust, collaborate effectively across functions, and bring credibility with sales and partner organizations
- Proven experience in enterprise software sales, partner sales, and/or enablement
- Deep understanding of complex sales cycles, partner ecosystems, and solution-selling methodologies
- Experience designing outcome-based learning or enablement programs grounded in adult learning principles
- Experience leveraging technology or AI to scale learning and enablement impact
- Ability to serve as a subject matter expert while collaborating across teams to meet aggressive goals
- A track record of influencing without authority and moving strategy forward across a matrixed team
- Comfort operating with ambiguity and proactively creating clarity
- Adaptability to shift focus as business needs evolve
- Strong communication and relationship-building skills, with high emotional intelligence
What the job involves
- The Global Learning & Development (GLD) team is looking for a Senior Manager to design, deliver, and scale world-class enablement programs for our internal Global Partnerships & Channels (GPC) organization
- This includes audiences such as Partner Managers, Partner Sellers, and Partner Business Development Reps who co-sell alongside our internal sales organization and our external partner ecosystem
- In this highly visible role, you will define an enablement strategy, build high-impact learning experiences, and collaborate across the business to accelerate GPC productivity, elevate competencies, and empower our internal partner sales teams
- We’re looking for a leader with a bold, AI-first mindset — someone who doesn’t just use AI tools but also embeds them into how we design, deliver, and measure learning experiences
- You bring a track record of driving measurable impact for sales or partner-facing roles, strong business acumen, and the executive presence to influence senior leaders across a complex matrixed environment
- Ideal candidates thrive in ambiguity, lead with empathy and emotional intelligence, and stay highly organized in a fast-changing environment
- Experience carrying a quota or working within a partner ecosystem is highly desirable, though not required
- Build strong, strategic relationships across GLD, GPC leadership, and cross-functional teams
- Co-create and execute the enablement strategy, frameworks, and processes that support GPC global priorities
- Partner with Global Learning Business Partners (LBPs) to assess field requests, guide program intake, and align to enterprise goals
- Design and deliver role-specific programs for GPC audiences, optimized for stages of the sales cycle and partner/customer buying processes
- Showcase real-world AI-first enablement approaches to inspire adoption and modernize how our field learns and performs
- Apply a data-driven mindset to measure program effectiveness, analyze ROI, and inform strategic decisions
- Act as a trusted advisor to senior GPC leaders, using strong business and partner ecosystem acumen
- Communicate with clarity and impact when facilitating sessions and presenting to executive-level audiences
- Work across global time zones to support regional teams and deliver experiences as needed
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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