Director Product Management, Clio
Mid-Market and Enterprise
CA$204-306k
In addition, this role is eligible for variable pay that is based on company performance, with actual payout amounts calculated and paid on a quarterly basis
Legal practice management software
Open for applications
Legal practice management software
1001+ employees
Open for applications
CA$204-306k
In addition, this role is eligible for variable pay that is based on company performance, with actual payout amounts calculated and paid on a quarterly basis
1001+ employees
Company mission
Clio's mission is to build cloud-based and client-centred technology that will transform the legal experience for all.
Role
Who you are
- 3+ years in a Director role at a multi-product company
- Deep experience in B2B, SaaS (bonus points for verticalized SaaS)
- A proven track record with multiple examples of scaling existing products as well as launching new ones
- An ability to go from a 10,000 foot view into the details and back again
- Experience as a thought leader, defining a vision and long-term strategies
- Exceptional communication skills
- Skilled at bringing your product team as well as cross functional teams along with you, motivating them to challenge and support
- Experience working with senior leaders, and are able to easily navigate communications with the executive team
- You can take an ambiguous problem space, quickly understand the issues and circumstances at play and create a concrete and actionable plan for your team
- You have a track record of building and growing a high-performing team of engaged product managers
- A resume of successes, failures, and learnings
What the job involves
- We are seeking a Director to join our Product team and take the helm of Clio Manage, our flagship product
- This strategic role demands a visionary leader who will unify the various components of Manage into a single, cohesive product line. You will be responsible for overseeing the entire product suite lifecycle, from refining the overall vision to strategic planning and execution, ensuring that Manage not only meets its current market demands but also expands its reach and functionality
- As the Director of Clio Manage, you will spearhead efforts to enhance and unify our flagship product, ensuring it remains at the forefront of legal practice management technology
- You will provide strategic oversight and aim setting, as well as hands-on management of Manage’s product life cycle
- In this role you will also collaborate closely with other product areas to ensure that we’re executing against a robust roadmap with common aims which strengthen Clio’s “flywheel” value proposition to customers
- You will build alignment across all functions of the business and drive innovation that builds upon Manage’s market leading status
- By maintaining a sharp focus on user needs and market trends, you will ensure that Manage continues to lead the industry, providing unparalleled value to our customers
- Define the vision and strategic goals for Clio Manage, focusing on a unified vision and expansion into new segments
- Articulate and share a clear 1, 3, and 5-year strategy that aligns with the company's overarching goals
- Conduct detailed analysis of new opportunities, presenting assessments, forecasts, and strategic opinions to guide investment decisions
- Lead the creation of a product roadmap that drives innovation while addressing market trends, customer needs, and competitive dynamics
- Become the expert on our customers by gaining a deep understanding of the environments in which they operate
- Provide visionary leadership to a team of product managers, fostering a collaborative and high-performing culture
- Hire, mentor, and develop team members in accordance with product management best practices
- Partner with cross-functional teams, including design, engineering, marketing, sales, operations, and customer success, to ensure seamless product development and effective go-to-market strategies
- Foster strong communication channels within the team and across the company to breed creativity and accelerate project timelines
- Establish and monitor key performance indicators to measure the success of the product
- Synthesize market research, customer feedback, and competitive analysis to create actionable strategies that enhance product offerings
- Oversee the entire product lifecycle of Clio Manage, from concept and development to launch, post-launch optimization, and scaling
- Ensure that business performance adheres to targets and implement corrective measures across product and other business functions as needed
- Develop and implement strategies for new initiatives, ensuring that product launches are timely, meet quality standards, and deliver significant customer impact
Our take
Modern law firms increasingly manage their work digitally but the lack of a specialised remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices.
Clio provides a legal practice management platform designed for law firms, allowing users to manage billing for legal aid cases, access and manage documents and store files across multiple devices. Whilst other startups are operating in this niche, Clio has uniquely focussed on synchronisation across remote devices and on a wide range of integrations, allowing the user to access information from other industry standard software such as Xero and Klyant from within a single interface.
Clio has raised a large amount of investment capital, most recently in a 2021 Series E round which saw the company attain unicorn status with a valuation exceeding $1 billion. This funding is being used to accelerate its product development, hire additional talent, and for expansion into new markets with a focus on the EMEA region, particularly the UK and Ireland.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
Company
Company benefits
- Company equity
- $500 contribution when you become a parent and/or guardian
- 4-week minimum vacation
- Work from home when you need to (role-specific)
- Parental leave options for moms and dads
- Customizable extended health benefits (including $2000 per year to spend on counseling)
- Wellness programs including an onsite naturopath physiotherapist, and RMT (location-dependent), healthy snacks, and exercise classes
- 401k 🇺🇸
- RRSP-matching 🇨🇦
Company values
- Giving Back - we’re committed to creating positive social change in the community
- Creating Better Work Environments - we believe that a diverse and inclusive culture is a competitive advantage that benefits both our employees and customers
- Thriving as a Team - we live by seven core values on how to thrive, have fun, and win as a team
Articles
Leadership
Jack Newton
(CEO)Experience as Director of Product Development for Chenomx Inc. from 2004 to 2009. Advisor for Logikcull.com, dealcloser, and Athennian.
Rian Gauvreau
(Board Member)Experience developing legal technology for Gowling Lafleur Henderson LLP from 2000 to 2008. Graduated the University of British Columbia with an M.B.A. in Strategic Management in 2011.
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