Commercial Account Manager, Red Canary
$110-115k
OTE
SaaS threat detection and security operations
Be an early applicant
SaaS threat detection and security operations
201-500 employees
Be an early applicant
$110-115k
OTE
201-500 employees
Company mission
To make security stronger, safer, and more comprehensive.
Role
Who you are
- 1-2 years working in SAAS company
- Experience in working with Security professionals
- Ability to work in a team environment and independently
- Desire to build a career in Sales
- Effective communicator, strong interpersonal and collaboration skills
- Motivated, driven and results-oriented
- Strong organizational skills, with the ability to manage a diverse set of challenges
- Familiarity with common sales tools, including Salesforce.com, SalesLoft, Marketo
- Experience with cold-calling and value selling
- Ability to handle and overcome objections and concerns
- Experience in recommending and qualifying for solutions based on customer challenges
What the job involves
- We are looking for an upbeat, coachable, and highly-motivated individual to join our sales team as a Commercial Account Manager, supporting small businesses customers within an assigned geographic territory
- You will be responsible for managing the renewal and expansion business for Red Canary’s commercial segment (<500 employees)
- This includes identifying upcoming renewals, working with customers to discuss needs, identifying new opportunities for upsell/cross sell
- The account manager will play a key role in customer retention and you will help accomplish Red Canary’s mission to make security better for businesses of all sizes
- Through your persistence, determination, and creativity, you will help Red Canary create a world where every organization can make its greatest impact without fear of cyber attack
- Manage a book of existing customers in partnership with Customer Success Manager to renew and expand accounts
- Forecast, track, prepare and deliver on renewal and expansion number - monthly, quarterly and annual quota
- Manage deliverables and prioritize upcoming renewals in collaboration with Customer Success and Sales Leadership
- Communicate with customers to discuss health checks, new solution options and needs
- Take ownership of results as part of a hard-working team, by consistently meeting or exceeding territory sales goals
- Retain existing customers by providing excellent service to customers and show the value of Red Canary
- Utilize data to Increase revenue through upselling and cross selling motion
- Improve customer satisfaction and retention
- Identify, communicate and mitigate risk to minimize churn
- Collaborate across teams such as: sales, leadership, customer success
- Travel as business requires
Application process
- The application deadline is July 1, 2025
Our take
Red Canary is a leading provider of managed detection and response (MDR) services, dedicated to protecting organizations from threats across cloud workloads, identities, SaaS applications, networks and endpoints. The company offers advanced threat intelligence and 24/7 monitoring to help security teams reduce risks and respond effectively.
Recently the company introduced new features and updates to further enhance its services. The company expanded support to Amazon Web Services, Microsoft Azure, and Google Cloud Platform, and partnered with clients to modernize Security Operations Centers using Microsoft Sentinel, demonstrating Red Canary's commitment to improving security operations and maximizing existing security investments.
Red Canary's success is evident from its impressive client base and industry recognition. Protecting over 2.5M endpoints with a 99% threat accuracy and maintaining a customer satisfaction rating of around 99%. The company now plans to expand its impact to reach over 150,000 professionals through educational initiatives.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2021
$81m
SERIES C
Apr 2019
$34m
EARLY VC
Total funding: $129.9m
Company benefits
- Red Canary offers a 100% paid plan option for medical, dental and vision for you and your dependents. No waiting period
- All new hires are eligible for benefits as of their first day
- Take the time you need to recharge including vacation, sick, bereavement, jury duty, and holidays
- Red Canary offers a variety of plans to fit you and your dependent specific needs including FSA, HRA and HSA, with employer funding to offset out of pocket health care expenses
- With 60% remote workforce, Canaries can work virtually from almost anywhere in the US
- Full base pay to bond/care for your new child
Company HQ
Union Station, Denver, CO
Leadership
Brian Beyer
(CEO)Having studied at Purdue University, they worked as a Software Development Lead at Northrop Grumman and Solidyn for almost 4 years. They left Kyrus Technology in January 2014 to co-found Red Canary.
Chris Rothe
(CTO)They started their career as an IT Specialist, before spending over 3 years at Lockheed Martin as a Software Engineer and VP of Technology at Soidyn Solutions. Following 9 months at Kyrus, they co-founded Red Canary in January 2014.
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