Commercial Manager, Bloom & Wild

• This is a great opportunity for someone who is excited by the idea of working for a fast-paced, data-driven environment, and who wants to take part in the growth of a highly strategic area of our business
• 3 years of professional experience, preferably in a commercial, analytical or operational role
• Proactive and results-driven, with a keen desire to learn
• Passionate about customer experience and putting the customer first
• Highly logical in your approach to solving problems - you like finding simplicity within complexity
• Excellent communication skills
• Strong project management and stakeholder management skills
• Proficient in Excel / Google Sheets
• Ability to work collaboratively, with a high attention to detail combined with pragmatism and the ability to get stuff done
• Excited to work in a fast paced environment, confident with multi-tasking, working to tight deadlines - and like to have fun along the way!

Desirable

• Reporting to the Head of Strategy & Growth - Non-horticultural, you will be responsible for driving the commercial performance of our stand-alone gifting (non-horticultural) and add-ons for the Bloom & Wild brand in the UK
• These P&Ls are some of the fastest growing in the business, and are key pillars of our Group strategy
• We have big growth ambitions for the coming years - and you will be a key driver of that journey
• Covering different sub-categories (from cakes to candles and alcohol), you will work with a wide range of teams within the business to drive revenue for this growing P&L of the Bloom & Wild Group
• You’ll be the eyes and ears of the customer, highlighting data-led areas of improvement and managing initiatives to drive that improvement - building an experience that customers love and advocate for!
• Drive, track, and report key commercial metrics for non-horticultural products in the UK, highlighting key opportunities and anticipating challenges to grow revenue at a fast pace
• Become the point-person for daily trading and commercial management of non-horticultural categories in the UK
• Own medium and short-term forecast for stand-alone gifting
• Own the preparation of slide decks and commentary for key performance meetings
• Design, launch and track commercial tests to deliver our ambitious plans for next year
• Work with Marketing, Digital Product teams to design and implement growth initiatives to deliver our ambitious plans for next year - like testing new marketing channels, or thinking about key opportunities for gifting across our Apps & website
• Work with Operations teams to ensure best-in-class customer experience, and to mature our gifting operating model

• If your application is successful, you can expect to have a quick with Billy, to run through your experience, motivations and the role in more detail
• Following this you will be invited to an interview with our Head of Strategy & Growth, Larissa
• If you are successful at this stage you'll be asked to work on a case study and talk through your work with the team and your final interview will be with our COO Devin