Data Analyst, Adyen

Operations

Salary not provided
SQL
Python
Looker
Salesforce
Zendesk
Senior level
Amsterdam

More information about location

Adyen

Payments platform built to grow businesses

Be an early applicant

Adyen

Payments platform built to grow businesses

1001+ employees

FintechB2BPaymentsFinancial ServicesMobile

Be an early applicant

Salary not provided
SQL
Python
Looker
Salesforce
Zendesk
Senior level
Amsterdam

More information about location

1001+ employees

FintechB2BPaymentsFinancial ServicesMobile

Company mission

Adyen's mission is to make payments choices easy for merchants.

Role

Who you are

  • You have at least 5 years of relevant working experience
  • You have the ability to extract meaningful insights from large datasets and turn them into clear recommendations to the stakeholders
  • You are proficient in writing queries in SQL; experience with BI tools, and data analysis languages such as Python
  • You have a proven track record in project management skills, you know how to drive business projects in a structured manner and you are not afraid to ‘build as you go’
  • You love to work in an international environment, and to build strong relationships with global and multicultural teams
  • Preferably, you have an affinity for AML/KYC and operational processes, and you're interested in learning more about it
  • You can communicate fluently in English, both written and spoken

What the job involves

  • This team helps to embed analytics into the decision-making processes for specifically the support teams within the operations function
  • You will be working together with the Global Support leadership team to help them to make data-driven decisions and drive scalable services
  • Identify the necessary data required to address questions, extract the required data, build dashboards and perform analysis on Global Support metrics
  • Be the owner for any data interfaces such as Looker, Zendesk and Salesforce to help our Support teams with relevant data insights
  • Work closely with the leaders from the Support function to support business decisions based on the analytics
  • Continuous performance optimization: in-depth collaboration with all stakeholders of the different processes in order to optimize the performance targets
  • Storytelling: turn your findings into effective communication and concise and actionable advice by connecting the data to a story
  • Innovation: develop initiatives for further reporting optimizations, to improve the data visualization and usability by merchants and other teams within Adyen

Application process

  • We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role
  • We do not offer remote only roles and will only consider applications in English language

Our take

Adyen has been one of the most successful businesses in Europe over the last decade. When it went public in 2018 at a valuation of €7bn, it raised over €1bn and its share price popped on the first day, resulting in a valuation of €14bn. Its valuation has continued to climb by the billions.

Adyen competes with large players like PayPal, as well as outsized startups like Stripe, to power payments and provide other infrastructure to conduct digital transactions. Disrupters in the field have been buoyed by a strong rise in eCommerce activity, where some or all of a transaction by a customer is made either online or by mobile.

Adyen has been one of the companies riding the wave by helping to reduce the friction between a company choosing to take payments online, and actually being able to do it. That can take multiple steps and agreements across numerous countries — Adyen’s pitch is that it essentially handles all of it in the backend as a service for its users. Notable partners have included Autocanteen, a touchless self-checkout solution for the hospitality industry, and BILL, a small business-focused fintech platform.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

Many candidates hear
back within 2 weeks

36% employee growth in 12 months

Company

Funding (last 2 of 3 rounds)

Sep 2015

$53.8m

GROWTH EQUITY VC

Dec 2014

$250m

SERIES B

Total funding: $321m

Company benefits

  • Global exchange program
  • Weekly happy hour
  • Delicious healthy lunches
  • Phantom share package
  • Yearly trip to Amsterdam
  • Paid holidays
  • Work from home opportunities

Company values

  • We build to benefit all customers (not just one)
  • We make good choices to build an ethical business and drive sustainable growth for our customers
  • We launch fast and iterate
  • Winning is more important than ego; we work as a team - across cultures and time zones
  • We don’t hide behind email, instead we pick up the phone
  • We talk straight without being rude
  • We include different people to sharpen our ideas
  • We create our own path and won’t be slowed down by “stewards”

Company HQ

Nieuwmarkt en Lastage, Amsterdam, Netherlands

Leadership

Previously Chief Commercial Officer at Bibit (payments company) before co-founding Adyen in 2006.

Salary benchmarks

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