Senior People Operations Specialist, Roofr
Contract
CA$80-95k
All-in-one sales platform for roofers
Open for applications
All-in-one sales platform for roofers
201-500 employees
Open for applications
CA$80-95k
201-500 employees
Company mission
To be the trusted foundation for roofing professionals to build their success.
Role
Who you are
- Bring 3–5 years of experience in People Operations or HR Coordination, ideally at a scaling, remote startup environment of similar size (150-300 employees)
- Have high energy, high empathy and a clear culture champion- You create a welcoming and collaborative community environment. You have an amazing attitude, you are personable, approachable, and always eager to help
- Have experience working as an HR Business Partner, partnering directly with managers and teams on employee relations, performance, organizational changes, and other people-related matters
- Are a Creative Problem Solver- You think outside of the box to come up with novel ideas and approaches to situations working around the system as needed
- Are Resourceful- You thrive in a dynamic environment where new challenges are the order of the day. You are constantly thinking about how to do x,y or z faster and smarter
- Communicate clearly and effectively - You know how to read an audience and are able to customize your communication to make that audience want to listen. Your messages have a crystal clear focus. Concise yet tactful. Simplifier, not a complicator
- Have the ability to prioritize - Highly effective keeping track of relative priorities and shifting things around as needed to fulfill overall strategy. You push things back when necessary, stay calm under pressure and try out new techniques to improve your work and quickly come up with solutions, when problems arise. Able to triage and resolve problems. Proactive. Take ownership
- Have a sharp eye for detail and a high bar for quality- You have the highest standards and won’t rest until a job is done properly. You are organized and know exactly what needs to happen to complete a task correctly. Detail oriented. Prioritizer. Manage multi-priorities w/o crumbling. Process maven
What the job involves
- We’re looking for a thoughtful, proactive, and detail-oriented Senior People Operations Specialist to join our growing team on a 12-month contract
- You’ll help build and support key programs across the employee experience—onboarding, engagement, performance, benefits, and more—ensuring our team has the tools, resources, and support to thrive
- This is a great opportunity for someone who’s passionate about people, thrives in a fast-paced, fully remote startup environment, and isn’t afraid to roll up their sleeves to get things done
- You’ll work closely with our Sr Manager, People Ops, People Ops Specialist, and SVP of People & Talent to support and scale critical operational processes across the entire employee lifecycle
- People Business Partnering: Serve as a trusted advisor to specific teams or business units by supporting managers on performance, org design, workforce planning, and people strategy to drive team effectiveness
- Employee Support & Relations: Be a go-to resource for employees across the org—answering questions, providing support, and helping solve day-to-day people-related issues with empathy and discretion
- Onboarding & Offboarding: Ensure seamless onboarding experiences for new hires, including systems setup, orientation, and check-ins. Help coordinate offboarding processes with care and clarity
- Benefits & Leave Coordination: Support benefits administration, employee leave tracking, and communication—partnering with US and Canadian brokers and internal stakeholders to ensure timely and accurate updates
- HRIS & People Systems: Maintain and update employee data in our HRIS (Rippling), ensure data integrity, and support reporting needs for compliance and planning
- Policy Support & Documentation: Help document and maintain our People policies and resources (handbooks, guides, processes), and ensure they're clearly communicated to employees
- Employee Engagement & Culture: Support company-wide engagement efforts—from surveys to events—while bringing creativity and care to everything we do
- Leadership Development: Support the growth of people managers and emerging leaders through coaching resources, development programs, and tools that build management capability across the org
- Manage international employment via Deel, including onboarding, offboarding, compliance, and payroll coordination
- Proactively identify opportunities to improve the employee experience and make our internal operations more efficient and human-centered
Application process
- Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too
- And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️
Our take
Roofing is one of those manual industries that’s been around forever, and can sometimes feel like it still exists in a completely pre-digital age. But Roofr’s on a mission to change that, with its software platform designed to modernize the industry.
One of its main selling points is that it offers roofers the ability to give instant estimates. It works with companies like Nearmap, whose low-altitude planes take high-resolution photos for mapping. This provides roofing companies with high-quality imagery of the roof to be able to give an estimate without a site visit - easier for the company and customer.
A few other start-ups are aiming to reinvent the roofing industry, but roofing is a $40 billion-a-year industry, so there's ample opportunity for growth. Roofr has raised substantial funding and already earned recognition in this sector, enabling it to strengthen its platform and continue to broaden its reach.
Steph
Company Specialist at Welcome to the Jungle
Insights
74% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Oct 2023
$23.5m
SERIES A
Sep 2022
$12m
SERIES A
Total funding: $43.9m
Company benefits
- 1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!
- 1 Friday off per month (we call those our laundry days!)
- Company wide paid shutdown for the week between Christmas and New Years
- Flexible time off
- Medical, dental and vision insurance premiums for employees and their dependents
- Generous Parental Leave policy
- We host 2 retreats per year and great team building activities
- Ample learning and development opportunities to continue growing your career
- Home office setup stipend
- Remote first culture
- Weekly Friday paydays!
Company HQ
Union Square, San Francisco, CA
Leadership
Richy Nelson
(CEO)Began their career as a Roofer, spending over 13 years at Guaranteed Roofing before becoming a Project Manager at Trudel and Sons Roofing.
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