UX Writer, Pax8
$68-105k
+ Non-Commissioned Bonus Plans or Variable Commission + Stock Option Eligibility
Marketplace for cloud-based business solutions
Open for applications
Marketplace for cloud-based business solutions
1001+ employees
Open for applications
$68-105k
+ Non-Commissioned Bonus Plans or Variable Commission + Stock Option Eligibility
1001+ employees
Company mission
To be the world’s favourite marketplace for technology professionals to buy cloud products.
Role
Who you are
- At least 3 years of experience as a UX Writer, Content Designer, Content Strategist or related field
- A portfolio that showcases your skills and experience
- Excellent written and verbal communication skills, with the ability to clearly communicate information to technical and non-technical audiences
- Ability to collaborate and problem-solve with diverse people in different parts of the organization
- Experience leveraging AI tools and technologies to enhance content creation and streamline workflows
- Familiarity with product experience tools (e.g., Pendo, WalkMe) and content management systems (e.g., Contentful, WordPress, Adobe Experiences Manager Sites, etc.)
- Experience with Agile methodologies and project management tools (Jira and Confluence)
- Compassionate Candor—We aim to assist others with candid, actionable feedback
- Seek to Understand—Be open, curious and committed to learning
- We Before Me—Actively collaborate and seek out diverse perspectives to ensure a win for Team Pax8
- Do What You Say—Take ownership and honor your commitments; prioritize and deliver
- Light Up Learning—Be brave and try new ideas; be vulnerable and share your failures so everyone can learn from our mistakes
- Driven by Passion—Connects personal passion to Pax8 mission, resilient in face of adversity and uncertainty in pursuit of mission
- B.A./B.S. in English, Writing, UX Design or related field or equivalent work experience
What the job involves
- As a UX Writer, you’re responsible for creating user-centered content across various mediums that guide and support users throughout their product journey. In this role, you act as a user advocate, leveraging your expertise to craft content experiences that not only meet user needs but also drive engagement and successful product adoption.
- You ensure that the voice and tone of all content are aligned with our brand and design guidelines. With a solid understanding of UX principles, you utilize research and data to inform your decisions and create content that enhances the overall user experience
- Translate complex technical concepts into content experiences that are easily understandable and continuously improve existing content based on user research, feedback, and best practices
- Create content experiences across product microcopy, help documentation, and Pendo guides
- Align brand voice and tone to product content
- Help manage CMS and contribute to the content, information architecture, and structure
- Create and maintain comprehensive content guidelines, including contributing to our design system contents strategy guidelines
- Create standards and best practices for all user-facing content to ensure consistency, clarity and accessibility
- Regularly update and improve on guidelines regularly based on user feedback, research, and evolving industry standards
- Collaborate with product managers, UX designers, UX researchers, developers and other stakeholders to align content with design and functionality and integrate content seamlessly into the user experience
- Participate in team reviews and feedback sessions to continuously improve content quality and usability
- Work with UX research to gather feedback and iterate on content
- Analyze user data and metrics to inform content strategy and improvements
- Stay up to date on industry trends and best practices in UX writing and content design
- Participate in professional development opportunities to grow your skills and knowledge
Application process
- Expected Closing Date: 3/21/2025
Our take
Cloud computing facilitates access to software products without having the computer power required to use them, presenting great opportunities for enterprises to benefit from cutting-edge software. However, managing subscriptions to cloud products can be a convoluted process unique to each software product, presenting the need for a unified accessibility solution.
Pax8 provides an online marketplace for cloud-based software, allowing businesses to order, bill, manage, and provision cloud products within a single place. The marketplace contains a curated catalogue of cloud providers, a license management dashboard, demo infrastructure and tools for billing and invoicing, ultimately ensuring that users do not need to navigate outside the platform to manage their cloud software inventory.
Whilst many of the services provided by Pax8 are already included in cloud software applications, the company has made the smart move of partnering with software providers such as Bam Boom Cloud to unify all management tools into a single platform. By ensuring companies can browse, purchase, and manage cloud solutions within the marketplace, the company aims to increase accessibility and minimise complexities associated with cloud computing.
Steph
Company Specialist at Welcome to the Jungle
Insights
33% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Apr 2022
$185m
LATE VC
Jan 2021
$96m
LATE VC
Total funding: $336m
Company benefits
- Non-Commissioned Bonus Plans or Variable Commission
- 401(k) plan with employer match
- Medical, Dental & Vision Insurance
- Employee Assistance Program
- Employer Paid Short & Long Term Disability, Life and AD&D Insurance
- Flexible, Open Vacation
- Paid Sick Time Off
- Extended Leave for Life events
- RTD Eco Pass (For local Colorado Employees)
- Career Development Programs
- Stock Option Eligibility
- Employee-led Resource Groups
Company HQ
Bristol, UK
Leadership
John Street
(CEO)Experience as CEO, Chairman and Founder of MX Logic from 2002 to 2009. CEO and Chairman of MSBiotec from 2009 to 2018.
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