Senior UX Designer, Shieldpay
More information about location
2+ days a week in office
Digital payment solutions
Job no longer available
Digital payment solutions
21-100 employees
Job no longer available
More information about location
2+ days a week in office
21-100 employees
Company mission
To become the trusted payment rails for the professional services sector, and a company that people love to work for.
Role
Who you are
- Proven experience in UX design, preferably within the fintech or financial services industry
- Proven track record of delivering user-centered B2B design solutions that drive business outcomes
- Experience and understanding of customer verification (e.g. Know Your Customer and Know Your Business) and domestic and/or international payments
- Strong skills in conducting user research, usability testing, and data analysis. Ability to translate user insights into actionable design improvements
- Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, and prototyping tools
- Strong portfolio showcasing a range of design projects and your design process
- Excellent verbal and written communication skills, with the ability to articulate design decisions and advocate for the user perspective
- Strong presentation skills
- Proven ability to work effectively in cross-functional teams and collaborate with diverse stakeholders
- Experience leading design projects and guiding junior designers
- Creative problem-solving skills with a passion for innovation. Ability to balance user needs with business goals and technical constraints
- High level of attention to detail and commitment to delivering high-quality design work
- Strong organizational and time management skills
- Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously
- Resilience and adaptability in the face of evolving challenges
- As we are dedicated to fostering an inclusive environment where every individual is valued, respected, and empowered to use their voice, we’ll expect you to demonstrate a likeminded approach to how you communicate and collaborate with others
- We don’t like old fashioned corporate hierarchy
- Instead, we like to empower our people and be autonomous in their role
- You should be adaptable and thrive in a fast paced, dynamic environment
- We're building a vibrant community full of the best people the fintech world has to offer
- You should be enthusiastic about our industry and able tap into your experience and expertise to help take Shieldpay to the next level
What the job involves
- Having recently launched a new platform to capitalise on our growth and a number of new market opportunities that have recently been secured, we are now looking to expand our Product team with a talented Senior UX Designer that can help to continue our mission to be the payment partner of choice for the legal industry
- With strong support from both the Chief Product and Technology Officers, This is a unique opportunity to play a key role in shaping the growth of our platform and user experiences, it is also an opportunity to be at the forefront of shaping the future of how the legal sector operate their payments services
- Conduct user research and analyse user behaviour to understand their needs, goals, and pain points
- Translate these insights into actionable design solutions
- Develop and implement user-centered design strategies that align with Shieldpay’s business objectives
- Create wireframes, prototypes, and high-fidelity designs that enhance the user experience
- Work closely with product managers, technical leads, developers, and other stakeholders to ensure a cohesive and seamless user experience across all Shieldpay products
- Provide design leadership and advocate for best practices in UX design
- Plan and conduct usability testing to gather feedback and iterate on designs
- Ensure that final products meet usability and accessibility standards
- Contribute to and maintain Shieldpay’s design system, ensuring consistency and scalability across all products
- Establish and document design guidelines and standards
- Stay up-to-date with the latest trends and best practices in UX design, incorporating new techniques and tools to continuously improve Shieldpay’s user experience
Salary benchmarks
Our take
In today's fast-paced digital world, we are accustomed to handling most aspects of our lives with a tap or swipe, from personal transactions to corporate dealings. However, while speed is crucial, security remains paramount, especially with the rise of digital fraud. Consumers and businesses alike demand that their financial transactions be safeguarded from potential threats.
This growing need for both speed and security is where Shieldpay steps in. The platform quickly positioned itself as a leader in securing high-value digital transactions by offering businesses and individuals an efficient, cost-effective solution for creating instant digital escrow payments, all while ensuring robust protection.
Shieldpay meets these dual demands by providing a secure payments solution that verifies the identities of all parties involved. This ensures that funds are only transferred as intended, offering peace of mind to both everyday consumers and businesses, particularly in sectors like corporate and property transactions. With substantial backing and partnership with leading companies, Shieldpay's potential for growth and expansion is massive.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Jun 2018
$6.4m
SEED
Aug 2017
$5.6m
SEED
Total funding: $12m
Company benefits
- 28 Days Holiday: Relax and recharge with our enhanced allowance, plus UK bank holidays
- 4 You Days: Life can be tough. For these days employees can take a You Day each quarter, on short notice
- Hybrid Working: We value in-person collaboration. Our people are in the office multiple times a week
- Flexible Working: We are pleased to treat our employees like adults and judge them on the work they do not the hours they work
- Pension Contribution: Group Personal Pension Plan where employees contribute 5% and we contribute 5%
- Personal Development: We invest in our people, as well as yearly budget we offer external development
- Private Medical: With no financial excess and pre-existing coverage from an industry leader in physical and mental health
- Life Assurance: Our employees can rest assured that their loved ones will be supported should the worst happen
- Menopause Support: We’ve teamed up with Balance, who support those affected by all stages of the menopause
- Enhanced Allowances: From maternity leave to eyecare, we don’t just offer the basic – we make sure that we are able to go the extra mile
- Season Ticket Loans: It may not have had a big take-up during the pandemic but it’s there if our people need it
- Compassionate and Sick Leave
Company HQ
City of London, London, UK
Leadership
Sophie Condie
(CEO)Joined Shieldpay in 2021 as a Group Operations Director before becoming COO in 2022 and CEO in 2024. Previously an Operations Lead at Form3 Financial Cloud and A Team Leader in Cash Management at Barclays Corporate Banking.
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