Office Manager, MANUAL
£40-45k
+ Stock options
5 days a week in office (Bermondsey, London )
Digital clinic for low testosterone, menopause, obesity, hair loss and more.
Job no longer available
Digital clinic for low testosterone, menopause, obesity, hair loss and more.
201-500 employees
Job no longer available
£40-45k
+ Stock options
5 days a week in office (Bermondsey, London )
201-500 employees
Company mission
To extend the healthy years of many lives focusing on life-impeding conditions like hormonal imbalance, obesity and hair loss.
Role
Who you are
- The ideal candidate will be highly organised, detail-oriented, and capable of handling a variety of tasks with minimal supervision
- Proven experience in office management or a related role in a dynamic environment
- Proactive approach with a willingness to take initiative
- Strong organisational and time management skills with the ability to handle multiple tasks and prioritise requests efficiently
- Excellent written and verbal communication skills
- Attention to detail and a focus on maintaining high standards
- Able to influence senior stakeholders leveraging data
- A keen eye for design to ensure alignment with brand standards
What the job involves
- We are seeking an experienced and proactive Office Manager to cover maternity leave during a key period for our company as we transition to a new office near London Bridge
- As an integral part of our People Team, the Office Manager will focus on maintaining and enhancing the efficiency and functionality of our office space, while also assisting with various administrative tasks and facilitating HR initiatives across MANUAL globally
- This role is crucial to ensure smooth daily operations and to manage the logistics and setup of our new office space
- You will work closely with our CEO & Co-Founder, VP Finance and members of the People Team
- Ensure a welcoming, clean and well-organised office environment by overseeing supplies, equipment maintenance and continuous improvement to enhance our workspace for all our team members
- Manage the logistics of moving into our new office space, coordinating with suppliers, contractors, and internal teams to ensure a smooth transition
- Take full ownership of office-related tasks such as room bookings, greeting visitors, managing deliveries, and maintaining an efficient front of house
- Collaborate with our social and Inclusion, Diversity, Equity and Accessibility (IDEA) and Social Committee to support various social and awareness events, including PRIDE month, Black History month, International Women's Day, Mental Health Awareness week, monthly socials and holiday parties, fostering a positive and inclusive company culture
- Ensure the London HQ complies with all health and safety regulations, maintaining a safe and compliant work environment for all employees
- Work with the Head of Risk and Compliance to manage health & safety monitoring
- Manage the office budget, prioritising spending based on the company’s business goals
- Monitor expenses related to office supplies, events, and maintenance to ensure financial efficiency
- Create and manage internal communications related to office administration, employee engagement, and company-wide initiative
- Act as the point of contact for all office-related enquiries from employees across the organisation
- Proactive approach with a willingness to take initiative
- This is an office-based role 5 days per week (Monday - Friday) on site from 8:30am - 5pm
Application process
- Screening with Recruitment Manager, Nicole
- Interview with VP Finance, Callum
- Case Study
- Final interview with CEO & Co-Founder, George
Salary benchmarks
Our take
MANUAL is a digital healthcare clinic supporting patients with life-changing conditions such as hormonal imbalance, obesity, menopause and hair loss across the UK and Brazil. It does this with a blend of doctor-specialist services, prescription medication backed by science, and digital products informed by behavioural change.
Manual works to remove the stigma around health problems such as obesity, hormone imbalances and menopause through teleconsultations, testing, regular check-ins and a range of tools, supplements and medications to treat common issues like poor sleep, hair loss, erectile dysfunction and skin conditions. Originally focused solely on men's health, the service led a shift in attitudes among its customers, with about half the men using the service to treat more than one condition, indicating that they're not just seeking help for the worst health issue that they're experiencing. Since, then it has opened its services to all genders with a hope to sift attitudes on a wider variety of health issues.
Manual has raised an impressive amount of capital, most recently in 2024. This funding is being used to expand its reach and enhance its services, particularly focussing on treatments for hormonal imbalance, obesity, and hair loss.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Challenging work
"Over my last year at Manual, I've worked on many products to help improve the men's health space. The projects I've worked on here have been some..."
Funding (last 2 of 3 rounds)
Sep 2024
$39.8m
EARLY VC
Mar 2021
$30m
SERIES A
Total funding: $75m
Company benefits
- Generous stock option plan
- Office snacks, drinks & Thursday lunches
- One annual company global off-site and quarterly social events
- Fitness & wellness benefit with Wellhub
- Electric Car Scheme
- Employee Discount
- Join one of the most promising scale ups in the healthtech space at a pivotal stage
- Enhanced workplace pension contributions
- Cycle to Work Scheme
- £400 per year learning & development budget
- Private medical insurance
Company values
- Care Above All Care is at the heart of everything we do. We are deeply accountable to our patients and each other, committed to improving lives and restoring the true meaning of care in healthcare.
- Better Every Day Progress is a mindset, one that embraces constant growth and curiosity. Our goal isn’t perfection. Being better every day compounds into extraordinary outcomes. Small improvements add up to transformational impact.
- Own It, End to End We take full responsibility - no handoffs. Extreme ownership is the standard here.
- Think Deep, Think Big We challenge assumptions, dive into details, and always see the bigger picture. We create simplicity out of complexity for ourselves and especially for our patients.
- Never Settle We set extraordinary standards and challenge the impossible. We embrace challenges with scrappiness, creativity, and persistence, always finding a way forward - together.
Company HQ
Southwark, London, UK
Articles
Leadership
George Pallis
(CEO)Experienced marketer. Previous Global Head of Marketing at Deliveroo and Head of Performance Marketing at TransferWise.
Diversity, Equity & Inclusion at MANUAL
- Diversity and Inclusion at MANUAL is about fairness. It's a fabulous virtuous circle and we are fusing on:
- Conversations - we are creating a common language via initiatives such as our monthly Tea & Learns, our IWD spotlight on our incredible female-identifying employees, our ongoing celebrations…
- Learning - we are offering D&I trainings catered to our needs such as unconscious bias, psychological safety, mental health support...
- Measurement - we are proud of our 93%+ favourable responses in our monthly pulse confirming that everyone feels welcomed and all voices are listenned to at MANUAL.
- Culture - we are feedback-driven culture, we are humble and love to learn from each other!
- We are committed to equal employment opportunities regardless of gender, age, disability, race, religion or belief, sexual orientation and gender reassignment, pregnancy and maternity, marriage and civil partnership. We base all our employment decisions on merit, job requirements and business needs. This applies to all decisions related to hiring, training, remuneration, promotion and potential termination.
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