Copywriter & CRM Specialist, sofatutor

Salary not provided
Mid and Senior level
Berlin
Remote from Germany
sofatutor

Online tutor platform

Job no longer available

sofatutor

Online tutor platform

201-500 employees

B2CMarketplaceEducationLearningCommunity

Job no longer available

Salary not provided
Mid and Senior level
Berlin
Remote from Germany

201-500 employees

B2CMarketplaceEducationLearningCommunity

Company mission

To support young people throughout the world with the best learning content – on a unique platform.

Role

Who you are

  • At least 3 years experience in copywriting (growth, CRM or UX writing)
  • Strong copywriting skills and excellent spelling at German native level
  • Understanding of different target audiences (parents, children) & ability to adapt tonality specifically
  • Independent, proactive approach and motivation to get things done
  • Very good prioritization and strong communication skills in exchange with stakeholders
  • German language skills at native speaker level (C2) and business fluent English skills (C1)
  • Nice to have: Experience in the conception of CRM campaigns and A/B testing as well as data-driven optimization of copy

What the job involves

  • As Copywriter & CRM Manager (gn), you’ll be part of our Product Growth Team, playing a key role in both customer acquisition and enhancing the user experience (Engagement & Retention)
  • You’ll craft compelling copy for our growth initiatives and UX texts that make our learning app intuitive and accessible for children and students
  • At the same time, you’ll optimize CRM campaigns to guide and retain users throughout the entire customer journey
  • Targeted copywriting: Develop engaging growth copy that convinces parents to purchase our product, while also creating child-friendly UX texts for our learning apps
  • A/B testing & optimization: Work with the Growth team to experiment with copy variations and identify the most effective messaging for customers
  • UX writing & product communication: Support the Core Product Teams with UX copy for new features and craft clear, intuitive texts for our learning products
  • CRM campaigns & automation: Create and optimize CRM communication that activates users and fosters long-term retention
  • Stakeholder management: Collaborate closely with Growth, CRM, and Product teams to ensure a consistent and impactful communication strategy
  • This role comes with direct business impact – your texts will shape how we attract customers and retain engaged users
  • You’ll have the opportunity to refine your copywriting skills, contribute your personal touch across different areas, and gain deep insights into Customer Relationship Management (CRM)
  • You’ll work interdisciplinarily with Product, Growth, and CRM teams, actively shaping our communication. Our open and dynamic company culture gives you the freedom to bring in your own ideas, try new approaches, and grow together with us
  • Fast learning & development – Regular feedback sessions and learning opportunities from experts in Growth, Product & CRM
  • Creative freedom – Your texts shape our communication, and you’ll have the chance to test and implement new approaches directly
  • Flexible work environment – Our remote-first approach supports a great work-life balance, no matter where you are
  • Strong team culture – Engage in inspiring digital and in-person team events that foster exchange and connection
  • ⏳ 40h/week

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Insights

9% employee growth in 12 months

Company

Company benefits

  • Free coffee and healthy breakfast
  • Team sports and activities
  • Work from anywhere
  • Learning & development opportunities
  • Open feedback culture

Funding (2 rounds)

Feb 2018

$3.5m

LATE VC

Aug 2014

$4m

SERIES C

Total funding: $7.5m

Our take

All students flourish when they can learn at their own pace, but this can be difficult to achieve in a traditional classroom. This is what sofatutor is setting out to address with its online tuition platform.

The company offers students at school and university one-on-one online learning support in 15 subjects, ranging from mathematics to Latin. The main draw for students is the platform's flexibility and its unique 12 minute lesson format. Compared to traditional private tuition, sofatutor is faster, more convenient and cheaper.

In the fiercely competitive online tuition space, sofatutor finds an edge over rivals such as Tutorfair and MyTutor with its innovative learning materials, interface and class formats. Its strong product has certainly cemented sofatutor in the space, as it looks to further grow its team and operations into the future.

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Kirsty

Company Specialist at Welcome to the Jungle