Technical Project Manager, Accela

• We believe in working hard, having fun, and maintaining a healthy work-life balance. If you’re excited by the idea of powering the digital transformation of government, we want to hear from you
• Experience Managing Large-Scale Projects: At least 3 years of experience leading complex projects with budgets of $1M+, durations of 12 months or more, and coordination across multiple government departments or stakeholder groups
• Project Management Expertise: PMP certification preferred. Demonstrated skill in applying the right methodologies, tools, and strategies to effectively plan, track, and drive project success
• Multi-Project Leadership: Proven ability to manage several complex projects simultaneously, each at varying stages of the delivery lifecycle
• Technical Agility: Quick to understand, adopt, and apply new technologies and delivery approaches
• Tool Proficiency: Proficient in using formal project management tools such as Microsoft Project, Visio, and others
• Analytical Strength: Strong problem-solving skills and experience addressing both technical and project management challenges
• Organizational Excellence: Highly organized with the ability to balance and prioritize competing demands across clients and internal teams
• Executive and Technical Communication: Comfortable communicating with both C-level executives and technical team members, adapting communication style as needed
• Interpersonal Skills: Strong communication and relationship-building abilities
• Travel Flexibility: Willingness and ability to travel up to 30% of the time

Desirable

• As a key member of our Professional Services team, you’ll lead the successful delivery of large, complex implementations
• Working cross-functionally, you’ll align execution with business goals, leveraging proven tools while remaining adaptable to evolving customer needs
• Your focus is on driving measurable value—for both the customer and Accela—by delivering solutions that enable more efficient, open, and innovative governance
• At Accela, our Project Managers are strategic leaders who drive the success of complex, high-impact software implementations
• As a Project Manager, you’ll own the cross-functional Professional Services delivery process, ensuring projects are completed on time, within budget, and with high customer satisfaction
• Your work will directly influence both customer outcomes and Accela’s continued growth
• Lead Project Delivery: Manage end-to-end project execution using proven project management principles. Drive planning, budgeting, resource alignment, and execution across cross-functional teams, ensuring adherence to the Statement of Work
• Ensure Project Health: Monitor project progress and performance, proactively identify and mitigate risks, and maintain clear visibility into project status with effective tracking and reporting
• Manage Client Relationships: Serve as the primary point of contact for customers, fostering strong relationships through transparent communication. Act as the first line of escalation and support the Regional Director in executive engagements
• Drive Cross-Functional Collaboration: Coordinate efforts across internal teams—including Consultants, Architects, PMO, Cloud Ops, Product, Support, and Partners—to ensure aligned execution and shared success
• Support Business Growth: Contribute to business development efforts by supporting project expansions, participating in proposal development, and assisting with budget estimation