Marketing Account Manager, Masterworks

$60-80k

Excel
Hubspot
GSuite
Junior and Mid level
New York

Office located in Brookfield Place, NY

Masterworks

Platform for art investment

Be an early applicant

Masterworks

Platform for art investment

201-500 employees

FintechB2CMarketplaceInvestingTradingArt

Be an early applicant

$60-80k

Excel
Hubspot
GSuite
Junior and Mid level
New York

Office located in Brookfield Place, NY

201-500 employees

FintechB2CMarketplaceInvestingTradingArt

Company mission

Masterworks' mission is to make art investable.

Role

Who you are

  • Our ideal candidate is experienced with CRMs, negotiation, and customer support
  • This is an excellent opportunity for someone who is passionate about partnerships and thrives in a fast-paced, collaborative environment
  • 1+ year of experience in CX or customer service a plus
  • Proficiency in Google Suite, Excel, and CRMs
  • Bachelor’s degree in business, finance, or similar disciplines preferred
  • Experience and understanding of the RIA space is preferred

What the job involves

  • We’re growing a team of business development individuals focused on signing financial advisor partnerships
  • The team reports into our marketing organization and works closely with the product team and senior leadership
  • At Masterworks, we help investors allocate a portion (usually less than 5% initially) of their portfolio to blue chip art
  • To help with the remainder of the investors’ portfolios (such as stocks, bonds, and other investments), we connect them with 3rd party financial advisors in exchange for a referral fee
  • Masterworks is seeking a driven and outgoing account manager to play a crucial role in maintaining long-term partnerships
  • Onboarding new partners to our advisor portal
  • Coaching partners on their outreach strategies
  • Coordinating with our membership team to maximize the quality of our referrals
  • Assisting team members with contract negotiations and coordinating with compliance
  • Maintaining our records in our internal Admin, Hubspot CRM, and Google Drive
  • Strengthening relationships with our financial advisor partners through regular check-ins and support
  • Contributing ideas to daily meetings
  • Measurement of Success within 60 days:
  • Establish a support relationship with all active advisor partners
  • Maintain and update CRM properties, account information, and contracts
  • Appropriately field all inquiries, objections, and requests from advisor partners

Our take

In the age of democratizing access to financial platforms, Masterworks epitomizes the trend through its platform, which breaks down the walls to art investment. Traditionally guarded by old institutions and reserved for the uber-rich, the company supplies a way for retail investors to access the space, by pioneering the ‘fractionalizing’ of art pieces.

Through Masterworks, SEC-qualified paintings by names like Banksy, Monet, and Picasso are portioned, allowing retailers to hold just a percentage of the piece via its platform. Having acquired over 100 assets, worth a total in the hundreds of millions of dollars, the company has scaled well and remained agile as it capitalizes on the ever-increasing popularity of alternative assets.

The company has also focussed on building out its technological capabilities. For instance, by leveraging proprietary data - acquired from becoming one of the most important buyers on the market - Masterworks believes it can deliver increased returns for its retail investors, adding further value to its platform that should attract and retain users.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Insights

160% employee growth in 12 months

Company

Funding (1 round)

Oct 2021

$110m

SERIES A

Total funding: $110m

Company benefits

  • Paid time off for vacation, sick time, and corporate holidays
  • 401k option
  • Daily buffet style catered lunch with options for every diet
  • Lunch & Learns - Featured guests and Masterworks leadership share their experiences
  • Monthly happy hours
  • Medical, dental, and vision coverage for all our full-time employees

Company HQ

Battery Park City, New York, NY

Leadership

Founded Virtumundo which developed one of the first viral internet games. Went on to found and chair a fund, V2 Ventures, which invested in or acquired startups in the online advertising space. Prior to Masterworks, they founded Payability, an eCommerce funding platform.

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