Digital Product Designer, Away
$115-120k
Offers equity and bonus
Luggage for the modern traveller
Be an early applicant
Luggage for the modern traveller
501-1000 employees
Be an early applicant
$115-120k
Offers equity and bonus
501-1000 employees
Company mission
To transform travel through products and stories that inspire people to get away more.
Role
Who you are
- You have a minimum of 4 years of experience in digital product/UX design, with a strong portfolio showcasing responsive web experiences across mobile and desktop
- You have past experience designing for a consumer brand or retail business, and are well-versed in designing conversion-focused, customer journey-driven experiences; Shopify, GePages, and/or CMS tools experience is strongly preferred
- You have experience with design tools such as Figma and are highly comfortable creating user flows, wireframes, prototypes, design specs, and polished UI design
- You have experience utilizing analytics, research, customer feedback, and/or A/B testing to inform your design decisions and consistently identify areas for improvement
- You have experience and enthusiasm leveraging AI-powered design tools (e.g., Figma AI plugins, generative layout assistants) to accelerate the concept-to-wireframe phase while maintaining strict brand alignment
- Ability to utilize Large Language Models (LLMs) to synthesize qualitative user research, heatmaps, and A/B testing data into clear, proposed UX action items to review and prioritize with your team
- You’re a human-centered designer who values design research and knows how to apply customer insights pragmatically to design problems within business and technical constraints
- You are comfortable working in a small, nimble team where no task is too small and where strong design judgment, ownership, and adaptability matter
- You’re creative and innovative; you love to build great new things that are fresh and unique while staying on brand
- You’re agile, and motivated by a fast-paced and ever changing environment
- You’re passionate about transforming travel for all (but that’s a given!)
- Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you
What the job involves
- We are hiring a Digital Product Designer to join our Digital team. This role reports to the Sr. Manager, Digital User Experience and takes Away further by executing and supporting UX and digital design work for our responsive mobile and desktop e-commerce experiences
- In this individual contributor role, you will seamlessly alternate between strategic planning and hands-on execution
- Working across cross-functional teams, you will elevate the Away customer experience from discovery to post-purchase by creating responsive web designs and launching A/B tests
- You will utilize Shopify and other specialized tools to bring digital concepts to life, while also helping the UX and Digital teams explore how AI can enhance our workflows, boost speed, and improve design quality
- You’ll execute and support UX and digital product design work for responsive ecommerce experiences across mobile and desktop, ensuring our digital experiences are simple, intuitive, engaging, and brand-right
- You’ll manage design tasks from brief through launch, including creating sketches, user flows, wireframes, and final design specs, while partnering on user research and QA support
- You’ll identify, plan, and solve design problems, translating customer insights and feedback into design solutions that improve the shopping journey
- You’ll support the building and updating of digital experiences, collaborating with engineering and product to utilize Shopify, GemPages, or similar ecommerce/CMS tools to ensure design intent matches implementation
- You’ll collaborate with your manager and functional leads to set up, QA, launch, and iterate on A/B tests and other digital experiments based on your designs
- You’ll partner regularly with peers across Ecommerce, Digital Product, Creative, Brand, and Engineering to bring new digital experiences and optimizations to life
- You’ll utilize customer insights, analytics, and test results to inform design decisions and consistently identify opportunities for improvement
- You’ll proactively participate in retrospectives and team discussions to identify gaps and make recommendations that improve our UX and digital workflows
- You’ll embody Away’s core values and actively help maintain our design system, UX patterns, and digital design standards to ensure consistency across customer touchpoints and how Away shows up across them
Application process
- Deadline to Apply: July 31, 2026 at 4:00 AM UTC
Our take
Away took on a market that was being ignored by everyone else - luggage - and it's had great success bringing innovation to a product that has been unchanged for decades. With simple touches like adding a mobile charging pack inside the suitcase, it has given luggage a huge overhaul. Over the years, Away has demonstrated resilience and adaptability, navigating industry challenges while continuing to evolve it product offering and customer experience.
With this in mind, the company has focused on strengthening its foundations, from refining its core collection to investing in team culture and expanding its retail footprint. Strategic partnerships with leading travel brands, including United Airlines, have further reinforced its relevance in the travel space, positioning Away as a design-led company continuing to grow alongside today's travellers.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Jun 2020
$35m
LATE VC
May 2019
$100m
SERIES D
Total funding: $216m
Company benefits
- Equity & ownership: Be a part of our future through equity options, sharing in the upside of our business
- Paid time off: Find balance through our paid time off programs, including vacation and wellness time
- Health insurance: Take care of yourself and your family through our health insurance offerings
- Get Away in style: Build your travel uniform through discount codes, product stipends, and giveaways
Company HQ
SoHo, New York, NY
Leadership
Jessica Schinazi
(CEO)Jessica joined Away in 2024 as a President, moving into the role of CEO and Board Member in 2025. Prior to this, she spent 3 years at Dyson as an SVP of Business Development and Transformation (Americas) and as a President (Americas).
Salary benchmarks
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