Human Resources Associate, Axiom Law

• This role requires curiosity, resourcefulness, analytical thinking, proactivity and collaboration
• The ideal candidate will be confident in navigating complex interpersonal situations, willing to pick up the phone to get things done, and able to work independently or as part of a team in a hybrid work environment
• They are someone who thrives in ambiguity, values being a trusted partner to employees and leaders, and isn’t afraid to step into challenging situations with confidence
• They are adaptable, accountable and values driven. They enjoy solving problems, improving processes, and being a core part of a collaborative People team
• Bachelor’s degree required or equivalent
• 2-3 years of experience working in an HR Generalist or Talent Management role or role with similar skills
• Proficiency in Microsoft Office Suite (especially Word, Excel, Outlook) and experience using an HRIS
• Understanding of HR fundamentals, employment practices, U.S. compliance, and best practices
• Demonstrated experience conducting or supporting employee relations investigations or performance-related conversations
• Commercially aware, being able to assess appropriate responses to employee-related situations and issues
• Excellent communication skills and ability to communicate clearly, empathetically, and assertively across all levels of the organization
• Self-motivated with a high level of initiative and the ability to work independently in a remote or hybrid setting
• Strong organizational skills and attention to detail, and ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Comfortable handling sensitive information with discretion and professionalism
• Demonstrated ability to work independently and as part of a team
• Willingness to learn and desire to continuously gain knowledge and develop key skills in the field of HR to grow

Desirable

• Reports to: VP, People
• Axiom is seeking an Associate, People Generalist to join our global People team
• This role offers an exciting opportunity to contribute to the full employee lifecycle of our growing legal talent population (consisting of lawyers, paralegals and legal consultants), as well as our global population regarding benefits
• This is a hands-on HR position, and the successful candidate will focus on employee relations (performance conversations, complaints and investigations support), generalist HR functions, and U.S. benefits support
• Although based in Chicago, this role will support our global team, located across the US, Canada, Europe, Asia and Australia
• Axiom is where legal teams go to find the right talent for everything from routine in-house tasks to complex outside counsel work
• Too many legal departments are stuck having to choose between paying the high fees of their law firm, hiring full-time employees they don’t need, or turning to a low-cost agency that can’t meet their quality standards
• At the same time, top lawyers want to work on challenging legal matters, but they want more control over how, when, and where they practice
• Both are forced compromises that no one should have to make
• Support employee relations matters and investigations (e.g., misconduct, performance, policy violations) and successful resolution in partnership with the Manager Talent Partner and our in-house Legal team
• Assist with developing, reviewing, and implementing HR policies and procedures, continually seeking to improve processes and guidelines, suggesting and developing improvements with other members of the People team where required
• Serve as a point of contact and flexible support for benefits inquiries, projects and support, as needed
• Support HR operations and serve as a point of contact for people processes related to the employee lifecycle such as onboarding, coaching and development, performance and talent management, people compliance, leaves of absence, people policies and general employee support
• Maintain accurate and confidential employee records and documentation
• Collaborate with cross-functional teams and support HR initiatives that improve employee engagement and organizational culture
• Communicate confidently with employees and leaders, both in writing and verbally, to resolve issues and provide guidance
• Collaborate cross-functionally with internal teams and oversee project work to ensure cohesive delivery of HR programs and services to the wider business
• Advise and coach our Legal Talent people managers on how to handle performance issues on an ongoing basis