Senior HR Service Delivery Specialist, Wolters Kluwer

• Bachelor’s Degree in Human Resources, Business Administration, Legal Studies or a related field; or equivalent experience
• 3+ years of experience in HR compliance, policy administration, regulatory affairs, or related compliance-focused roles
• Equivalent education and experience may be considered
• Strong working knowledge of employment laws and compliance frameworks
• Excellent verbal and written communication skills to effectively engage and collaborate across functions, internal and external stakeholders, and government agencies
• Ability to manage complex projects in a dynamic, fast-paced environment
• Strong analytical, problem-solving, and project management skills; highly organized
• Ability to work on confidential matters with independent judgement

Desirable

• The Senior HR Compliance Specialist is responsible for executing Human Resources compliance programs, policies, and governance activities to ensure alignment with federal, state, and local regulatory requirements, and organizational standards
• The Senior HR Compliance Specialist coordinates enterprise-wide HR compliance initiatives, policy governance, auditing activities, reporting, regulatory monitoring, and process standardization efforts. This role helps mitigate organizational risk, strengthens operational controls, and promotes consistent application of employment-related policies and practices across a multi-state organization
• While the position does not have direct people management responsibilities, it requires strong project leadership, influence, stakeholder management, and accountability for delivering compliance-focused outcomes across the enterprise
• Policy Governance & Administration
• Lead the development, review, maintenance, and governance of HR policies, procedures, and standards
• Ensure policies are aligned with legal requirements, business objectives, and organizational values
• Maintain policy documentation, version control, approval workflows, and communication plans
• Facilitate periodic policy reviews and updates based on regulatory changes and organizational needs
• Auditing, Monitoring & Reporting
• Support HR compliance audits and monitoring activities
• Conduct reviews related to employment-related compliance obligations
• Analyze audit findings, identify trends, and recommend corrective actions
• Develop and maintain compliance dashboards, metrics, reports, and executive summaries
• Maintain local, state, and federal government reporting
• Compliance Programs & Initiatives
• Serve as the primary coordinator and owner of HR compliance initiatives and ongoing monitoring activities identified as organizational risks
• Ensure consistent execution of compliance controls and standardized HR processes across locations and functions
• Support organizational readiness for internal and external audits, investigations, and compliance reviews