Associate Site Reliability Engineer, Pager
$95-115k
Salary only applies to CO, NV, NY, WA candidates
Virtual healthcare platform
Be an early applicant
Virtual healthcare platform
201-500 employees
Be an early applicant
$95-115k
Salary only applies to CO, NV, NY, WA candidates
201-500 employees
Company mission
To transform the way that consumers interact with their healthcare.
Role
Who you are
- Bachelor's degree in Computer Science, Engineering, or a related field or equivalent experience
- Minimum of 3 years of experience as a Site Reliability Engineer or similar role (DevOps, Solution Architect, Software Engineer)
- Strong problem-solving skills along with the ability to think calmly and critically in high-pressure situations
- Solid understanding of high availability, fault tolerance, and disaster recovery strategies
- Experience with automating operational processes and infrastructure management
- Familiarity with continuous integration and continuous deployment (CI/CD) practices
- Experience with APM tools for monitoring and optimizing application performance
Desirable
- Proactive approach to identifying potential issues before they become problems
- Excellent communication and teamwork skills to collaborate effectively with diverse teams
- Relevant cloud, DevOps, or system administration certifications (e.g., AWS, Azure, Linux)
- Cybersecurity experience or certifications
- Experience with Terraform, Harness, or New Relic
What the job involves
- Pager Health seeking an Associate Site Reliability Engineer (SRE) to join our growing team
- As an SRE, you will play a crucial role in ensuring the high availability, performance, and reliability of applications so we can deliver exceptional user experiences
- Monitor and test application performance, capacity, and system health to proactively identify and resolve issues
- Participate in incident response on-call rotations
- Develop, document, and implement incident response handling procedures to reduce time and resources needed to handle an incident
- Conduct post-mortems for incidents to analyze root causes and implement preventive measures
- Drive continuous improvement initiatives with diverse teams to enhance system performance, scalability, stability, and provide technical guidance in troubleshooting issues
- Develop best practices and collaborate with teams to implement and follow for security, monitoring, and disaster recovery
- Automate and streamline operational processes and tasks
Our take
Pager is a virtual care platform that delivers a range of services to healthcare clients. The app allows patients to schedule appointments and connect with caregivers and medical professionals while providing telemedicine, after-care follow-up, and various other options.
Since its rebranding in 2014, Pager has experienced substantial growth, reflecting the increasing demand for telehealth solutions. The company has formed several partnerships with established healthcare providers, including a notable deal with Horizon Healthcare Services in 2017. These collaborations have helped expand Pager's reach and integrate its services into existing healthcare systems.
Interest from private investors has also been significant, with the company securing substantial funding. However, Pager faces intense competition in the telehealth market, which is projected to be worth $191.7B by 2025. Competitors like NextGen Healthcare EHR, ReveneueWell, SimplePractice, and OnCall Health present alternative solutions, making it crucial for Pager to continually innovate and differentiate itself in this rapidly evolving space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Aug 2022
$6.1m
LATE VC
Sep 2021
$50m
SERIES C
Total funding: $113.5m
Company benefits
- Medical (Free medical plan option for employees and affordable plan options for families)
- Health Savings Account (HSA) (Employer HSA contribution)
- Flexible Spending Accounts (FSA)
- Dental
- Voluntary Vision
- Life Insurance (Company paid)
- Accidental Death and Dismemberment (AD&D) Insurance (Company paid)
- Voluntary Life and Accidental Death and Dismemberment (AD&D) Insurance
- Short-Term Disability (STD) (Company paid)
- Long-Term Disability (LTD) (Company paid)
- Employee Assistance Program (EAP) (Company paid)
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Pet Insurance
Company HQ
Midtown South, New York, NY
Articles
Leadership
Walter Jin
(Chairman & CEO)Alongside being the CEO of Pager, they are the co-founder and General Partner at three Fields Capital. Previously co-founded The Innovation Institute where they served as the CIO for 4 years.
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