Program Manager, Harvey
Customer Stories & Advocacy
$116.2-174.2k
+ Equity
Domain-specific AI for legal and professional services
Open for applications
Domain-specific AI for legal and professional services
501-1000 employees
Open for applications
$116.2-174.2k
+ Equity
501-1000 employees
Company mission
To help professionals develop expertise, faster.
Role
Who you are
- 5–8 years of experience in customer marketing, storytelling, advocacy, program management, or related roles at a high-growth SaaS or technology company
- Proven experience owning end-to-end customer stories or advocacy programs, from strategy and writing through execution
- Exceptional writing, editing, and storytelling skills, with a proven ability to independently produce polished, executive-ready customer stories and advocacy content
- Meaningful experience with video production—including planning shoots, working with production crews on site, managing post-production workflows, and delivering polished video content
- Strong program management skills with exceptional attention to detail and follow-through
- Excellent written and verbal communication skills; comfortable engaging with senior executives and internal stakeholders
What the job involves
- We are seeking a highly organized and strategic Program Manager, Customer Stories & Advocacy to own and scale Harvey's customer storytelling and executive advocacy engine
- In this role, you will evolve Harvey's Customer Stories program from a strong foundation into a repeatable, global advocacy system—one that fuels GTM motions, product launches, executive credibility, and long-term customer loyalty
- You will be accountable for the full lifecycle of customer storytelling, including writing, editing, and producing customer stories and executive profiles across written and video formats, from concept through final publication
- This is a high-visibility, cross-functional role at the intersection of Customer Engagement, Product Marketing, and GTM, ideal for someone who thrives on building durable programs while personally owning the quality and clarity of the output
- Own the strategy, roadmap, and execution of Harvey's Customer Stories program, delivering high-impact, use-case–led stories across written and video formats, priority segments, and geographies
- Collaborate with internal creative teams and external production partners to plan, produce, and deliver video customer stories—from concept and scripting through on-site shoots and post-production
- Scale and operationalize the Innovation Spotlight program, a video-driven format spotlighting senior customer leaders (CIOs, CINOs, GCs, CLOs) to elevate Harvey's executive-level credibility
- Build the operational backbone for customer stories and advocacy programs, including intake processes, editorial calendars, production workflows, approval processes, and localization frameworks
- Partner cross-functionally with Product Marketing, Sales, and Customer Success to align stories with core narratives, use cases, and launches
- Build trusted, long-term relationships with senior customer stakeholders and act as a front-line ambassador for Harvey in executive storytelling and advocacy moments
Our take
The explosive popularity of generative AI tools has seen specialized solutions popping up for all kinds of industries. Hoping to help supercharge efficiency and productivity for legal teams, Harvey supplies generative AI that can assist with documentation, as well as aid research and optimize workflows.
Via natural language instructions, Harvey helps draft and analyze legal documents. It can also answer complex questions across large document sets, or even handle research queries that cover multiple domains in legal, regulatory and tax.
Its ability to support legal practitioners as if it's another member of the team is what makes Harvey particularly interesting. This approach has seen the company raise substantial funding, reaching Unicorn status in 2024. Funds are now being used to expand to new geographies, grow headcount and further collect and curate data to train more “domain-specific” AI models.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 10 rounds)
Mar 2026
$200m
LATE VC
Oct 2025
$59m
GROWTH EQUITY VC
Total funding: $1.2bn
Company HQ
Financial District, San Francisco, CA
Leadership
Winston Weinberg
(Co-Founder & CEO)Graduated with a Juris Doctor from the USC Gould School of Law, then spent 1 year as an Associate at O'Melveny & Myers before founding Harvey.
Gabe Pereyra
(Co-Founder & President)Previously worked as a Research Scientist at Meta and DeepMind. Also spent a year as a Brain Resident at Google.
Salary benchmarks
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