Junior Finance Operations Administrator, Skello
More information about location
4-5 days a week in office
Workforce management solutions
Be an early applicant
Workforce management solutions
201-500 employees
Be an early applicant
More information about location
4-5 days a week in office
201-500 employees
Company mission
To revolutionise workforce management by allowing any manager to optimise, simplify and plan work through an innovative and intuitive tool.
Role
Who you are
- Education: Minimum Bachelor's degree in Finance, Accounting, Business Administration, or a related field
- Experience: Proven experience in billing, accounts receivable, or a similar financial role, preferably within a startup environment
- Solid understanding of accounting principles and financial regulations. Demonstrated ability to analyze financial data and prepare comprehensive reports
- Technical Proficiency: Proficient in billing software and payment platforms such as Chargebee, Stripe. Strong proficiency in Microsoft Excel and database analytics. Experience with Salesforce desirable
- Languages : Spanish and English native speaker required (French is a plus)
- Excellent organizational and time-management capabilities
- Strong verbal and written communication skills
- Rigorous
- Customer-oriented mindset (internal and external)
What the job involves
- You will join the Billing team within the Operations department, playing a crucial role in managing financial operations related to invoicing, credit notes, collections, refunds, and cash recovery
- This position offers significant exposure, as you will be in constant contact with Skello's Sales, Customer Experience, and Marketing teams, providing a cross-functional view of our business challenges and a direct impact on our operational efficiency and growth
- As a Junior Finance Operations Administrator, your primary objective will be to provide essential support to the Finance and Operations teams in the daily management of billing and financial administrative processes
- You will actively contribute to ensuring the accuracy, efficiency, and customer satisfaction of our billing operations, while also participating in identifying and resolving key operational challenges and optimizing processes
- Respond to and resolve customer inquiries regarding invoices, credit notes, payment methods, and contract commitments
- Process requests for changes to invoicing data, including company names, VAT details, and bank account information (RIBs)
- Assist with general ledger entries and support preparations for financial audits
- Collaborate on data migrations and administrative monitoring of customer changes
- Provide timely support and information to internal teams, particularly Customer Success Managers (CSMs), concerning billing status, churn dates, and invoice clarifications to help retain customers
- Manage and execute the debt recovery process, including proactive follow-up on unpaid invoices and pending payment cases through various communication channels
- Coordinate with customers to ensure timely payments and resolve payment discrepancies
- Identify opportunities for process improvement within billing operations to enhance efficiency, accuracy, and customer experience
- Report and track any identified problems or bugs encountered by the Billing team, coordinating with relevant departments (e.g., Ops, IT) for resolution
- Contribute to creating and updating documentation related to operational processes, ensuring cross-functional communication and standardization
- Participate in cross-functional projects with teams such as Sales and Customer Experience, contributing to the optimization of tools and processes
Application process
- Interview #1: with Marc our General Manager for Spain
- A case study
- Interview #2: with Elin our Billing Manager
- Interview #3: with Quentin our VP Ops or Julia our Ops manager
- Welcome on board!
Our take
Keeping track of team work patterns and schedules represents a significant challenge for many businesses. Skello solves this problem by making it easier for managers to build and optimize their business's work schedule.
When it first launched, Skello concentrated on serving businesses in the hospitality industry, using an SaaS approach to streamline complicated staffing patterns. Since then, the company has successfully widened its scope, and is now used by thousands of customers, including big-name brands such as Adidas and Starbucks.
The company has secured impressive funding which has enabled it to expand further in Europe, opening new offices in profitable markets such as Germany. This has allowed the company to reach new and lucrative clients, which gives it a good opportunity to continue to scale.
Freddie
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2021
$46.9m
SERIES B
Oct 2018
$7.1m
SERIES A
Total funding: $54.5m
Company benefits
- To work in brand new offices, in the heart of Paris, on 7 floors crowned with a rooftop
- To take advantage of a teleworking policy (2 to 3 days a week depending on the teams) and a budget dedicated to your installation
- Lunch with a Swile restaurant ticket card
- To exert yourself, alone or as a team in our own gym or with our football team
- To protect you with the mutual Alan
- To rest thanks to 10 days off (our VRD: Very Relaxing Day) in addition to paid holidays
- To train you thanks to a tailor-made onboarding and a continuing education budget for you and your team
- To meet the team thanks to the actions of our Happiness and the budget they dedicate each month to well-being
- An almost perfect parity... And we work every day to make it perfect!
- Coverage of transport costs at 50% and the mobility package
Company HQ
Sainte-Avoye, Paris, France
Leadership
Quitterie Mathelin-Moreaux
(Co-Founder & CEO)Previously worked as a Data Analyst at Work4, and as President of OuiSport Association.
Emmanuelle Fauchier Magnan
(Co-Founder & COO)Previously worked in Corporate Communication at Turo, and as an Analyst at Serena Capital.
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