Renewals Representative, Barracuda Networks
French Speaking
+ Equity
Office located in Reading, United Kingdom
Cybersecurity solutions
Be an early applicant
Cybersecurity solutions
1001+ employees
Be an early applicant
+ Equity
Office located in Reading, United Kingdom
1001+ employees
Company mission
To protect and support our customers for life.
Role
Who you are
- Fluency in French, (Native/Bilingual)
- Highly organized, able to prioritize, multitask and have excellent time management skills, and ability to follow set procedures
- Clear track record of achieving targets
- Team orientated
- Proactive approach
- Experience of running customer calls and negotiating pricing with a customer first mindset
- Strong mathematical skills to ensure your ability to create complex pricing proposals
- Strong attention to detail
- Enthusiasm and ability to action constructive feedback, owning your own development growth
- Accountability
What the job involves
- The EMEA renewals team, based in Reading, UK, is responsible for driving industry leading renewal rates across the region
- We work in 6 + languages and engage with end users and reseller partners alike
- On our team, you will execute strategies to increase customer loyalty, improve renewal retention rates
- This position reports into a Renewals Sales Manager and is a hybrid office/home office role
- Responsible for a specific EMEA territory with an assigned set of customer contracts to renew to maintain our high renewal close rate
- Responsible for achieving monthly/quarterly revenue targets by creating and executing a proactive and strategic sales plan
- Qualify renewal opportunities utilizing our sales methodology MEDDICC and manage successfully through the sales cycle
- Use SFDC (Salesforce) CRM to document all customer and partner activity to enable the forecasting of when renewals will be booked and invoiced
- Develop and maintain strong relationships with our channel and partners in your territory to maximize revenue
- Constructing complex pricing proposals by analyzing previous sales data through our CRM and financial system
- Managing your pipeline of customer contracts 90 days in advance (minimum). This includes researching customer license useage and proactively identifying risk points and track and resolve issues to comply with customer retention goals
- Collaborating with customer success, channel and sales teams to understand existing sales motions, identifying special customer issues and ensuring customer satisfaction
Salary benchmarks
Our take
In an increasingly online world, with email hacks and data leaks becoming more and more common, cyber security is more important than ever. Barracuda aims to provide this with its comprehensive suite of security software.
It offers a number of packages, focusing on email security, app and cloud protection, network security and data protection to provide end-to-end coverage for its customers' IT operations. It invests heavily in R&D and product development to keep on top of new (and increasingly prevalent) email phishing scams, as well as incorporated XDR capabilities to close security gaps generated by the rise in hybrid and remote working.
Barracuda is an established player within the cyber security market with over 200,000 enterprise customers including brands like Shiseido, Carrefour and Accor. It was acquired in 2022 by KKR, a global investment firm, and is using the investment of capital to further improve its product, grow its team and expand its marketing reach.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
May 2017
$0.8m
GRANT
Oct 2009
$5.6m
LATE VC
Total funding: $72.4m
Company benefits
- High-quality health benefits
- Retirement Plan with employer match
- Career-growth opportunities
- Flexible Time Off and Paid Time Off benefits
- Volunteer opportunities
- Equity, in the form of non-qualifying options
Company HQ
San Tomas, Campbell, CA
Leadership
Zachary Levow
(CTO)Previously co-founded Affinity Path and Spinway, as well as working in Software Development and Architectural Software Design for Sun Microsystems, Cadence Design Systems and Motorola.
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