Strategic Business Modeller, Jagex

• Strong Excel skills, including advanced formulas, data modelling, Power Query, and data visualisation (PivotTables, Charts)
• Experience building financial or analytical models from scratch
• Excellent quantitative and analytical skills with a keen attention to detail
• Strong understanding of cohort analysis, churn modelling, or customer lifetime value (LTV) metrics
• Ability to communicate insights clearly to senior non-technical audiences
• Relevant degree in Finance, Economics, Mathematics, or related field
• Experience relating to prior employment in Big 4, Investment Banking, Consulting, other Corporate Finance or similar / equivalent
• Curious and data-driven with a proactive approach to problem solving
• Comfortable managing large, complex datasets
• Strong business acumen – able to link data insights to financial performance
• Excellent communication and stakeholder management skills
• Passion for gaming and understanding player behaviour

Desirable

• We are seeking a highly analytical and detail-oriented strategic business modeller to support the commercial finance team in understanding and forecasting player behaviour, with a particular focus on player churn and retention
• The successful candidate will design, build, and maintain a robust Excel-based cohort model that quantifies churn dynamics, supports financial forecasting, and helps guide strategic decisions around player lifetime value, marketing ROI, and retention initiatives
• Reports to: Director of Commercial Finance
• Model Development & Maintenance:
• Design and build a dynamic Excel model to track and forecast player churn by cohort, incorporating key behavioural and financial metrics (e.g. acquisition date, spend, activity, retention curves)
• Maintain and update the model regularly with new data from finance and data analytics teams
• Ensure the model is transparent, auditable, and scalable for future business needs
• Support with the preparation of Board materials Data Analysis & Insights
• Maintain the on-going partnership with the Games and Data teams to reflect changes to assumptions and game roadmaps
• Supporting creation of business cases to calculate and support ROI narrative
• Analyse player lifecycle data to identify churn drivers, retention trends, and revenue impacts
• Segment players into cohorts (e.g. by acquisition channel, geography, game title, or spend level)
• Work closely with marketing and product teams to quantify the impact of retention campaigns or game changes
• Financial Forecasting & Reporting:
• Work closely with product teams to translate Jagex position in the games industry & beyond
• Integrate churn assumptions into revenue and cash flow forecasts
• Support budgeting and scenario modelling by providing insight into expected churn rates and lifetime values
• Prepare and present findings to finance leadership and key stakeholders across the business
• Collaboration & Cross-Functional Work:
• Partner with Data, Marketing, and Product teams to align definitions and data inputs
• Collaborate with BI and data engineers to automate model inputs over time (e.g. via SQL or Power Query)
• Translate complex analytical outputs into clear, actionable insights for non-technical stakeholders