Account Manager, CodeSignal
$120-160k
OTE
+ Equity + Bonus. Salary is benchmarked on San Francisco rates
Automated skills-based assessment platform
Posted today
Automated skills-based assessment platform
101-200 employees
Posted today
$120-160k
OTE
+ Equity + Bonus. Salary is benchmarked on San Francisco rates
101-200 employees
Company mission
To help the world discover and develop the skills that will shape the future.
Role
Who you are
- Account Strategy: Ability to build and execute an appropriate strategy to grow the book of business
- Pipeline Generation: Strong ability to proactively identify new business opportunities within existing accounts
- Multi-Threading: Build and nurture relationships across various levels and departments with our customers
- Relationship Building: Develop champions and advocates within the customer organization to support long-term growth
- Communication: Excellent verbal and written communication skills, capable of understanding customer challenges and organizing internally to collaborate across multiple teams (Talent Science, Solutions Engineering, Product, etc)
- Curiosity: Genuine curiosity to understand the customer’s business and industry challenges, and a passion for finding solutions that deliver value
- Cross-Team Collaboration: Skilled in working with Customer Success, Sales, Marketing, and Product teams to align strategies and deliver exceptional customer experiences
- Forecast Accuracy: Ability to accurately forecast revenue potential and pipeline
What the job involves
- The Account Manager will be responsible for maintaining and expanding relationships with key strategic accounts
- This role focuses on driving revenue growth through proactive pipeline generation and multi-threading across different stakeholders within customer organizations
- The Account Manager will leverage strong interpersonal and communication skills to build champions and deepen relationships, ensuring customer satisfaction and long-term partnerships
- This is an exciting opportunity to help shape and build out our account management function, playing a crucial role in defining best practices and driving customer success within the organization
- Working closely with the Customer Success, Talent Science, Solutions Engineering and other cross-functional teams, the Account Manager will play a pivotal role in delivering seamless customer experiences and uncovering new business opportunities
- Own the Account Relationship Map, nurturing existing relationships while multi-threading across various departments and stakeholders to build strong champions
- Proactively generate pipeline by identifying new opportunities and working closely with internal teams to offer creative, value-driven solutions
- Drive Executive Business Reviews with the Customer Success Manager (CSM) to continuously assess account health and growth potential
- Demonstrate a genuine curiosity to deeply understand customer challenges, leveraging insights to offer relevant, tailored solutions that build trust and loyalty
- Develop and execute comprehensive Territory and Account Plans in collaboration with the Customer Success (CS) team to ensure continuous account expansion
- Proactively identify, pursue, and close new business opportunities within existing accounts, with a focus on multi-threading across key decision-makers and influencers
- Build strong champions within customer organizations to drive ongoing advocacy and alignment with our solutions
- Collaborate with cross-functional teams to ensure smooth execution of account growth initiatives, from product demonstrations to co-creating customer kick-off plans
- Establish a recurring meeting cadence (bi-weekly) with the CS team to refine and execute Territory and Account Plans
- Work closely with Sales, Marketing, Product, and Engineering teams, sharing customer, industry, and competitive insights to drive better alignment and innovation
- Actively participate in internal communications to ensure that all stakeholders are aligned on the strategy and needs of your key accounts
- Leverage internal subject matter experts (SMEs) to demonstrate value, solve complex customer problems, and explore greater opportunities for partnership
Our take
CodeSignal offers an AI-evaluated, plagiarism-sensitive coding assessment, certification and candidate interview platform that allows companies to quickly pre-screen thousands of potential employees while tackling hiring bias.
The company’s call to action is to empower hiring teams to look "beyond resumes”, which are infamously scan-read for only seconds. The knock-on effect of this is that the best talent often gets overlooked, and the hiring process becomes biased towards details like the university a candidate attended, previous experience, or geographical location rather than their technical abilities. In addition to this, the platform also helps individuals cultivate the skills they need to level up.
CodeSignal’s offering has become popular among some of the tech industry’s biggest names, with companies like Netflix, Capital One, Meta, and Dropbox all using its skills assessments to pre-screen candidates. As the tech industry comes under increasing pressure to remove bias from its hiring process and increase diversity, the value of a CodeSignal platform is only set to go up, especially as AI tools become more accepted within the workplace.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2021
$50m
SERIES C
Dec 2020
$25m
SERIES B
Total funding: $87.5m
Company benefits
- Remote-first workplace
- Employer-funded health plans
- Unlimited PTO
- Home office & co-working space stipend
- Wellness stipend
- Learning & development stipend
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Tigran Sloyan
(Co-Founder & CEO)Studied at MIT and started out as an Applications Engineer at Oracle. Founded Yevista, and was Partner Technology Manager at Google. They are also a member of the Forbes Technology Council.
Sophia (Saeyoon) Baik
(Co-Founder & COO)Former Investment Banking Associate at Lehman Brothers and a Product Manager at Zynga. They were also Senior Manager of Assortment Planning at Wayfair.
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