Cloud Operations Engineer, Collibra
$116-145k
+ Equity
More information about location
Data intelligence cloud
Be an early applicant
Data intelligence cloud
1001+ employees
Be an early applicant
$116-145k
+ Equity
More information about location
1001+ employees
Company mission
To change how organizations use data, so that they can change the world.
Role
Who you are
- 5+ years of experience in Cloud Engineering, in one or more of AWS, GCP, or Azure. Or a bachelor’s degree or equivalent experience in Computer Science or Information Technologies
- Analytical and methodical problem solving and organizational skills
- 5+ years of experience in the Linux OS environment
- 5+ years of experience with an Apple Mac laptop
- Working knowledge of Bash. Python is a plus
- Deploying and administering infrastructure with Terraform
- Managing Kubernetes cluster orchestration
- Knowledge of monitoring and observability tools such as Grafana, Kibana, ElasticSearch, DataDog, etc
- Experience with Jira, Github, Slack, and Confluence
- Required to be on camera frequently during Zoom calls
- Willingness to work on an on-call rotation with compensation and recovery through a flexible work schedule
- A bachelor’s degree or equivalent related working experience is required
- This position is not eligible for visa sponsorship
- Because this role supports the US government, it is required that this candidate be a US Citizen who resides on US soil
- Agile-minded, optimistic, passionate, and pragmatic about delivering valuable software to customers
- Interested in broadening your skills into technologies you haven’t seen before
- Someone who puts quality and the customer experience first
- Work productively with a geographically distributed remote team
- Team player, focused on collaboration and doing the right thing
- Accustomed to a fast paced environment
What the job involves
- Collibra’s Cloud Operations Team is responsible for operating each of Collibra’s Production Cloud environments and maintaining customer instances
- As a CloudOps Engineer, you will monitor and respond to critical alerts to production applications in a multi-cloud environment - AWS and GCP
- Perform initial triage and investigate issues or incidents reported by the global Customer Support Team or other stakeholders; escalate to appropriate teams internally
- Execute change requests following well defined runbooks
- Evaluate and classify alerts and events and create runbooks when needed
- Identify gaps in the monitoring of customer environments and work cross functionally to ensure proactive measures are taken to restore service
- Conduct deployments on the weekends
- Work closely with the Customer Support Team to streamline processes and help customers with their requests as quickly as possible
- Identify opportunities to create self-service solutions
- The candidate will report to the Cloud Operations manager
- The working hours for this role will be Wednesday through Sunday from 5AM ET to 1pm ET
- Ensuring service uptime by monitoring alerts and events and performing restoration of service processes
- Monitoring for potential resource threshold breaches and proactively resolving imminent failures
- Working with other teams across the organization including Security, Development, QA, and SRE teams to balance requirements and meet common goals and improve monitoring and observability, primarily for customer facing production environments
- Monitoring automated software rollouts and responding to any issues that may arise
- Engaging a customer notification process when services have been impacted
- Within your first month, you will absorb fundamental knowledge about Collibra processes and tools, and start building team and cross-functional relationships
- Within your third month, you will take ownership of escalations, collaborate on and achieve quarterly OKRs (Objectives and Key Results)
- Within your sixth month, you will drive approaches to proactively resolve customer impacting issues, inform customer success of impending customer facing problems, help generate operational playbooks, and work through process improvements for monitoring and alerting
Our take
Collibra wants to help firms understand data governance. As companies gather ever more data, Collibra helps them understand what data they have, who has access to it and how to move it through a workflow of data analysis tools.
Historically, large corporations have not thought much about the data they collect and how to use it. In this day and age, however, data is super valuable so everyone wants to make the most of it, which has made businesses turn to products such as Collibra's. The company has secured many big-name clients including T-Mobile, Lloyds Banking, and Equifax.
The company's growth has been helped by increasing data privacy legislation like GDPR, which means companies have a legal obligation to be in control of the data they're collecting and giving their employees access to. In 2022, the company was named an Innovation Summit Honoree by the Bank of America’s annual Technology Innovation Summit. It has continued to add new features and integrations to maintain its offering's premium status, including a new data marketplace, which provides a shopping-like experience from which users can access a company’s internal datasets.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Nov 2021
$250m
SERIES G
Apr 2020
$112.5m
SERIES F
Total funding: $606.5m
Company benefits
- {Be}Healthy: Healthcare for yourself and eligible dependents (inclusive of partners/domestic partners), mental health resources and care, tax-advantaged accounts, income protection, discount programs and more! Additionally, we encourage employees to treat their whole self by offering a bi-monthly calendar of events and programming dedicated to our {Be}well initiatives which focus on wellbeing areas including emotional, professional & social, financial, physical, allyship & belonging and giving back.
- {Be}With Family: We offer multiple types of leave so that you can spend time with loved ones, including parental leave, caregiver leave and our annual family day. These are all complementary to our culture in which we value output over hours.
- {Be}Kind: Collibra For Good, Unconscious Bias & Allyship training, Manager Racial Injustice training and Collibra-led fundraisers.
- {Be}Unplugged: Our paid time off programs include vacation, holidays, sick time and compassionate/bereavement leave. We also offer remote-friendly meditation sessions and cooking lessons – all of which you’re actively encouraged to use!
- {Be}Informed: Competitive compensation, bonus potential, private company equity, merit reviews and promotion cycles, company pension, discounts programs, access to LinkedIn Learning, employee referral program, employee rewards & recognition, development programs and more!
- {Be}Together: Community and belonging with our Employee Resource Groups (ERGs) and personal interest groups, ERG-driven events, speaker series, and celebrations, a dedicated DEI council, the virtual Collibra cafe, trivia, bingo games and much more.
- When in-person (office) life resumes, we look forward to more snacks, catered lunches, team offsites and social events (think holiday gift exchange, fundraising events, happy hours, celebrations and more)!
- Unlimited paid time off policy
- Work from home opportunities
Company HQ
Financial District, New York, NY
Leadership
Felix Van De Maele
(Co-Founder & CEO)Previously studied Computer Science and founded Collibra straight after university.
Pieter De Leenheer
(Co-Founder)CTO at 1upHealth. Started Collibra after completing a PhD in Computer Science. Also held the post of Professor of Computer Science at VU Amsterdam. Board Observer at Zenoptics.
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