Enterprise Renewals Manager, Okta
$138-208k
Management platform securing resources from cloud to ground
Be an early applicant
Management platform securing resources from cloud to ground
1001+ employees
Be an early applicant
$138-208k
1001+ employees
Company mission
To improve the connections between people and tools to make companies more productive and secure.
Role
Who you are
- 5+ years of experience in renewals, account management or equivalent customer facing role
- Executive presence and the ability to synthesize complex renewal data into actionable insights for Regional Sales Leadership
- Proven experience operating cross-functionally with Customer Success leadership to drive regional retention goals
- Comfort negotiating complex, enterprise license agreements
- Ability to tactfully close deals with a high degree of integrity and independence
- Proven influencer and negotiator
- Highly organized with strong attention to detail
- Strong oral, written and presentation skills
- Ability to organize, prioritize, complete activities and meet deadlines on a daily basis
- Experience recording information in Salesforce or similar CRM system preferred
- Team player who enjoys assisting where needed and finding ways to help
- High activity level, enthusiastic, self-motivated, tenacious
- 4 year college degree or equivalent business experience
What the job involves
- We are seeking a high impact, strategic thinking Enterprise Renewals Manager to lead renewals in the Northeast Region. In this role, you will own the end-to-end renewal lifecycle, ensuring long-term retention while identifying and executing expansion opportunities within complex, high dollar contracts
- You will work closely with internal resources to develop strategies to attain successful customer renewals and maximize customer usage
- Manage all aspects of the subscription renewal process for a defined set of customers to ensure continuous access to Okta products and services, drive long-term agreements, and maintain and grow Okta revenue
- Identify "at-risk" signals and build mitigation strategies 9-12 months prior to renewal
- Confidently present ROI and business impact to c-level executives, shifting the conversation to true business outcomes
- Maintain a high degree of forecast accuracy both annually and quarterly for your book of business
- Convey the value proposition for Okta product subscriptions, technical support, and other services
- Collaborate with the assigned Customer Success Manager and Account Executive to develop and execute renewals strategy, improve product adoption, and address risk in the business
- Lead pricing strategy and negotiations
- Provide timely proposals and quotes in line with terms of customer and/or partner agreements
- Work closely with finance and legal teams to ensure all contracts meet customer and Okta needs
- Track and maintain customer data and renewal information in Okta systems, including Salesforce
- Work on assigned projects and take initiative to improve the way our team operates
Our take
Okta started off as an identity company where organisations, large and small, could tap into the company to have a single sign-on interface to access all cloud applications now centralised. Okta has since expanded to provide identity management at the device as well as the server level.
The new approach towards network security is increasingly based on identification and authentication, and Okta is on track to become the go-to vendor in the space. It aims to do so by developing products that enable people to access applications and other tools more smoothly and securely than ever before.
Okta has taken strides towards expansion through significant employee growth and shuffling executive leadership. The company has also made lateral moves such as tackling governance concerns, opening up new paths for revenue.
Freddie
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Sep 2015
$75m
SERIES F
Jun 2014
$75m
SERIES E
Total funding: $229.3m
Company benefits
- Work from home opportunities
- Health + Wellness
- Financial Benefits
- Pay + Incentives
- Time Off
- Everyday Living
- Resources
Company HQ
The East Cut, San Francisco, CA
Leadership
Todd McKinnon
(Co-Founder & CEO)VP of Development at Salesforce.com and has nearly a decade of experience in various engineering and leadership roles at PeopleSoft.
Frederic Kerrest
(Co-Founder & Vice Chairman)Worked in Sales and Business Development at Salesforce.com, and previously co-founded high-tech consulting firm Meridian Global Solutions.
Salary benchmarks
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