Social Sharks Community Manager Co-op, SharkNinja
Social Media & Online Engagement, Fall 2026: July to December
Hourly Pay Range: $27 - $35 USD. + Employee stock purchase options
More information about location
3+ days a week in office (Needham, MA)
Home devices and appliances
Open for applications
Home devices and appliances
1001+ employees
Open for applications
Hourly Pay Range: $27 - $35 USD. + Employee stock purchase options
More information about location
3+ days a week in office (Needham, MA)
1001+ employees
Company mission
To positively impact people's lives every day in every home around the world.
Role
Who you are
- The ideal candidate will be passionate about our brand, highly communicative, and adept at building and maintaining relationships
- Education: Current student in their third year or beyond of a bachelor's program, currently enrolled in a master’s program, or has graduated within the past year
- Must be able to work a full-time, 40-hour-per-week schedule with a minimum of 3 days per week onsite in Needham, MA
- Excellent written and verbal communication skills, with the ability to communicate effectively with diverse audiences and adapt to various communication styles
- Strong interpersonal skills and the ability to empathize with community members, address concerns, and resolve conflicts diplomatically
- Proficiency in social media management and analytics tools
- Creative thinking and problem-solving abilities, with a proactive and results-driven mindset
- Passion for our brand and industry, with a genuine interest in building relationships and fostering community engagement
- Ability to work independently and collaboratively in a fast-paced, dynamic environment
- Embodies SharkNinja's success drivers:
- Rarely Satisfied – Adopt a “no delays” mentality in delivering against market needs/timing
- Progress over Perfection - Make quick, daily progress and continuously adapts to achieve results rather than requiring perfect planning
- Details Make the Difference - Can coordinate timelines & deliverables to ensure accuracy and consistency across all consumer-facing materials
- Winning is a Team Sport - Ability to develop strong cross-functional relationships
- Communicate for Impact - Strong communication skills - ability to deliver effective presentations to all levels of management
What the job involves
- July 2026 to December 2026
- 40-hour-per-week position
- Join the SharkNinja Early Edge Experience: Built for early career talent. Geared toward impact. Driven by speed. Whether you're in a co-op or internship, our early talent program is designed to provide valuable exposure to the industry and a fast-paced professional environment
- You’ll dive into meaningful projects and tasks that sharpen your skills and deepen your knowledge
- Along the way, you’ll benefit from professional development opportunities, community events, and connections that make your experience well-rounded and enriching
- Your time with us will culminate in an opportunity to showcase your contributions and learnings to SharkNinja leaders because this is a program for those ready to shape what’s next — fast
- As a Community Manager Co-op, Social Media & Online Engagement, you will be the primary liaison between our brand and our community of customers, followers, and enthusiasts
- You will be responsible for nurturing relationships, facilitating discussions, and fostering a positive and supportive environment within our online communities
- Implement a community engagement strategy to grow and nurture our online communities across various platforms, including but not limited to social media, forums, and online groups
- Actively monitor and respond to community feedback, inquiries, and discussions in a timely and professional manner, representing our brand voice and values
- Cultivate and maintain relationships with community members, influencers, and brand advocates to foster loyalty and advocacy
- Create and curate engaging content, including posts, polls, contests, and events, to stimulate interaction and participation within the community
- Collaborate with cross-functional teams, including marketing, customer support, and product development, to gather insights and feedback from the community and advocate for their needs and preferences
- Identify and leverage opportunities for user-generated content, testimonials, and case studies to showcase the value and impact of our products or services
- Monitor community trends, sentiment, and engagement metrics to measure the effectiveness of community initiatives and inform future strategies
- Stay informed about industry trends, best practices, and emerging technologies related to community management and social media
Our take
With more people looking for home products that work harders and smarter, SharkNinja has become a household name. Through its Shark line of cleaning and home care tools and Ninja range of kitchen appliance the company creates solutions that simplify daily routines and overall enhance modern living.
SharkNinja has been in operation since 1994, which is testament to the quality and popularity of its products. Since its initial launch in Canada, the company has expanded into the US and the UK. In 2017 SharkNinja was bought by CDH Private Equity for over $1.5 Billion, further proof of its impressive market value. Perhaps more evidence is that it brings in annual revenues of around $4B.
It continues to hold a strong position in the home appliance market too, competiting with big brands like Dyson. Its Shark line lead the US upright vacuum, segment, while its presence in robotics vacuums reflects steady growth in a compeititve space. Since going public, the company has m,aintained a rapid pace of innovation, launching numerous new products eacxh pear and expanding into adjecent categories such as outdoor coolers and grills. With a growing global footprint and a focus ons mart design, usabiluity, and category expansion, SharkNinja is very well positioned to continue shaping the futur of home appliances.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Company HQ
Needham Heights, Needham, MA
Leadership
Mark Rosenzweig
(Founder)Founded SharkNinja in 1994. Has won three Red Dot Awards for product Design.
Mark Barrocas
(CEO)Mark joined SharkNinja in 2008 as CEO. Prior to this, he spent 3 years at Aramark Uniform Services as the President of the WearGuard Division. Prior to that, he spent 4 years at Broder Bros as the President and 2 years at Perry Ellis International as VP of Corporate Sales.
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