Solutions Engineer, Castor
+ Employee Stock Option Plan
More information about location
Clinical trials platform
Open for applications
Clinical trials platform
201-500 employees
Open for applications
+ Employee Stock Option Plan
More information about location
201-500 employees
Company mission
To solve the world’s healthcare challenges with research data.
Role
Who you are
- If you’re passionate about designing innovative solutions for the clinical research industry and thrive in a dynamic SaaS environment, we’d love to hear from you!
- The ideal candidate will have strong technical expertise, deep knowledge of SaaS architectures, and familiarity with clinical trial workflows, regulatory requirements, and clinical research data management practices
- 3+ years of experience in solution architecture or technical consulting in the SaaS space, preferably with CDMS or clinical research platforms
- Proven track record of designing and implementing enterprise-level solutions for clients in the healthcare or life sciences industry
- Good knowledge of programming languages like Python, SQL and API tools like Postman
- Experience in customer-facing roles, preferably within a fast-paced SaaS company
- Relevant understanding of GxP regulations, such as ICH-GCP and FDA 21 CFR Part 11
- Understanding of clinical trial processes and data management workflows (EDC, eCOA, CTMS, or similar systems)
- Good knowledge of clinical data standards (CDISC, SDTM, ODM) and experience with integrating CDMS systems
- Experience working with CROs, clinical sites, or pharmaceutical companies is highly desirable
- Analytical & Problem-Solving Skills
- Ability to translate business requirements into technical solutions
- Strong problem-solving and troubleshooting skills with the ability to think creatively and strategically
- Excellent verbal and written communication skills to collaborate effectively with both technical and non-technical stakeholders
- Comfortable working in a fast-paced, agile environment with cross-functional teams
What the job involves
- In the Solutions Engineer role you will bridge the gap between business needs and technical solutions
- You will collaborate with Castor’s key customers and internal teams to create scalable, secure, and reliable solutions that align with business needs
- The Solutions Engineer is also responsible for all assurance activities related to the availability, integrity and confidentiality of customer, business partner, employee and business information in compliance with our information security policies
- Provide technical consulting and custom solution designs for implementations with complex workflows to internal and external stakeholders
- Identify integration opportunities and design APIs or connectors for seamless data exchange between the Castor platform and other clinical systems
- Support complex technical issues and challenges faced by customers, ensuring timely resolution and a positive customer experience
- Recommend and implement innovative solutions to improve platform performance, scalability, and user experience
- Identify opportunities for automation and AI-driven enhancements within the Castor platform
- Work closely with Customer Success Managers, Project Managers, Senior Solution Architects, and other internal stakeholders to ensure that solutions meet functional and non-functional requirements
- Collaborate with clinical research organizations (CROs), sponsors, and clinical sites to understand their needs and map them to the Castor platform
- You will be following the Castor quality policy, information security policy, the code of conduct and the procedures from the Quality and Information Security Management system (QISMS) and ensure compliance with industry standards (CDISC, SDTM) and regulatory frameworks (FDA 21 CFR Part 11, GDPR)
- Please note: While this role is titled Solution Engineer externally, the internal title will be Solution Architect. The responsibilities and expectations outlined remain unchanged and reflect the scope of the position
Our take
Castor’s cloud-based clinical data management platform allows clinical trials to be carried out faster and in a more decentralised and patient-focused manner. Some of the biggest roadblocks to successful clinical trials are the length of time they can take, a lack of diversity in participants, and a simple shortage of trial subjects. Castor’s tech allows researchers to overcome these obstacles by more easily capturing and integrating data.
Castor, along with other med tech startups like Thread and Florence garnered praise during 2020 as a lot of medical research transitioned to virtual. In a clinical trials market that’s worth over $40 billion worldwide and still growing, the fact that Castor counts the WHO in its customer base is encouraging.
Backed by Eight Roads Ventures and F-Prime Capital, Castor is aiming to use its funding round to continue product development, data gathering, and increase its manpower, with a view to expanding operations beyond the US and into Asia.
Steph
Company Specialist at Welcome to the Jungle
Insights
-16% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jul 2021
$45m
SERIES B
Aug 2020
$12m
SERIES A
Total funding: $64.2m
Company benefits
- Unlimited annual leave, plus national holidays per location. Minimum of 25 PTO days per year to be taken.
- Access to Calm App
- Quarterly downtime weeks
- Bi-weekly virtual meditation sessions
- Virtual company events
- Sleeping courses
- A ‘wellbeing boost slack channel
- Access to a company coach
- A 24/7 accessible ‘getting things done’ workshop
- An annual €750 credit allowance in Learnerbly
- An annual €750 (or the currency equivalent) to spend on professional development
- Quarterly alignment cycle promoting open feedback through Leapsome
- Access to Appical which supports an amazing remote onboarding journey
- Ensuring you have the best possible remote working setup
- Work remotely or from a Castor office location near you
- A focus on agile and flexible working
- A Mac or Dell laptop
- Personal IT support and setup on your first day
- Access to professional tools including G-Drive, Zoom, Miro, Slack, Confluence, ProductBoard, Figma, Jira, and Asana
- Internal communication and meeting guidelines to support asynchronous communication
Company HQ
Hudson Square, New York, NY
Leadership
Derk Arts
(CEO)Has over fifteen years of experience in medicine, research and technology.
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