Staff Product Designer, Jobber

• Have 7+ years of product design experience, with a portfolio that shows strong systems thinking and experience designing complex workflow products
• Have experience designing intelligent product experiences and using evolving tools and technologies to improve how you work and what you create
• Be comfortable working in ambiguity and helping bring clarity to transformative product opportunities
• Have a track record of influencing product and engineering partners, including at the strategic level
• Bring strong thinking around end-to-end UX, interaction design, and how to evolve complex products in ways that feel useful and intuitive to customers
• Be a clear, grounded communicator who can build confidence with senior stakeholders and cross-functional teams
• Have strong visual and interaction design skills, and know when to zoom out to shape vision and when to zoom in to improve the details
• Be someone other designers can learn from through your feedback, partnership, and example

Desirable

• Our Product Design team turns ideas into experiences that help small home service businesses run and grow their businesses
• By bringing together UX, UI, research, and content design, we shape products that are thoughtful, useful, and built to solve real customer problems
• As a Staff Product Designer, you’ll lead the design evolution of Jobber’s sales pipeline and broader sales suite
• This is a meaningful opportunity to help shape how we move from more manual workflows toward smarter, more proactive product experiences
• You’ll work on complex, high-impact problems, define what great looks like in this space, and help the team make progress with clarity and purpose
• This role reports to the Director, Product design and sits within our Sales product area, a critical part of Jobber’s business
• The Sales team helps small business owners manage and grow customer relationships from first contact to closed deal
• We’re evolving this product area in a big way, creating more intelligent, connected experiences across the sales suite
• As the lead designer in this space, you’ll help define that future, partnering closely with teams across quoting, pricebooks, product, engineering, and data to deliver experiences that are both ambitious and practical
• Product Design is part of Jobber’s broader Product Development team. Designers work closely with Product Managers and Engineers in a decentralized model, embedded with dedicated partners and trusted to help shape direction as well as execution
• This team plays an important role in Jobber’s success. Together, we build software that supports tens of thousands of small business owners, helping them save time, deliver better customer service, and grow with confidence
• Own the future-state experience vision for the sales pipeline product and broader sales suite
• Help shape how this product area evolves from manual workflows to more intelligent, automated experiences
• Lead high-impact design work from early concept through delivery, with a high bar for quality, usability, and craft
• Define thoughtful interaction patterns for emerging product capabilities, turning complex ideas into clear, useful experiences for customers
• Partner closely with Product, Engineering, and Data to connect long-term vision with near-term execution
• Influence product strategy and cross-functional decisions through strong thinking, clear communication, and trusted partnership
• Drive UX strategy for the sales product area, breaking down complex problems into scalable solutions that balance customer needs and business goals
• Support and mentor other designers, helping raise the quality of the work and creating space for growth across the team
• Champion customer-centered design throughout the product development lifecycle