The flood of new apps for practical, social, and recreational use has generated intense competition between companies, an enhanced focus on customer retention, and contradictorily, less time for teams to follow up on customer complaints. AppFollow is an App Review Management platform that saves money and time for companies that want to analyse and respond to comments on their product’s app store.
Implementing tools that boost organic growth and customer reach, integrate analytical processes, and monitor where app performance needs improvement, AppFollow’s clients include HubSpot and Lyft as well as more than 70,000 other leading mobile app companies. AppFollow doesn’t scrimp on its database either, leveraging 2.4M reviews from App Store and 14M from Google Play for their database.
AppFollow has developed a distinctive and compressive suite of marketing and market research tools for its clients. Following a significant surge in growth during 2020 and 2021 (when app downloads peaked) the company is now entering a new phase, shifting its focus toward customer retention as overall app usage begins to stabilize after that period of exceptional demand.
Freddie
Company Specialist at Welcome to the Jungle