Manager of AI Products and Delivery, Financial Conduct Authority
£79.3-111.5k
More information about location
Financial regulation service
Be an early applicant
Financial regulation service
1001+ employees
Be an early applicant
£79.3-111.5k
More information about location
1001+ employees
Company mission
To enable a fair and thriving financial services market for the good of consumers and the economy.
Role
Who you are
- Prior experience leading engineering teams within large‑scale digital transformation programmes, working across multiple functions and stakeholders
- Proven practical expertise in DevSecOps methodologies, including CI/CD pipeline implementation and the use of cloud‑based platforms and services
- Knowledge of the financial services sector, including regulatory requirements, operational processes, and the wider financial ecosystem
- Agile delivery leadership across multiple squads/pods, establishing delivery cadence, ceremonies, outcomes‑based ways of working, and consistent execution from MVP through production
- Portfolio and operating model management across multiple products, including prioritisation, dependency management, governance, and removal of delivery blockers under resource and operational constraints
- Technical and engineering leadership, providing pragmatic technical direction, coaching tech leads and engineers, and driving DevSecOps practices such as CI/CD, automated testing, secure‑by‑design, and continuous improvement
- GenAI delivery experience, including RAG and agentic workflows, with responsibility for evaluation, guardrails, and integration into existing products and operational processes
- People leadership responsibilities, including objective setting, performance reviews, talent development through coaching and hiring, and recommendations on pay and progression
- Supplier and partner management, integrating external resources into squads, managing delivery to outcomes, and ensuring effective knowledge transfer
- Go‑live, operational readiness, and service management accountability, ensuring end‑to‑end workflow fit (controls, support, stabilisation), and using KPIs to manage performance and delivery risk
What the job involves
- This role is graded as: Manager – Regulatory
- The Data, Technology and Innovation (DTI) division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile, and cost-effective technology and data ecosystem that drives better decisions, transparency, and operational efficiency
- The AI Product Delivery department, led by Ed Towers, sits within the Digital Product Directorate. This department has been newly established to meet growing demand for AI delivery across the organisation by providing focused, product-led capability
- Accountable for the performance and results of three delivery pods, defining operating standards and aligning ways of working to deliver consistently from MVP to production
- Drive pace relentlessly by setting and resetting priorities, adapting plans to resource and operational challenges, and actively unblocking teams to achieve agreed outcomes
- Embed and manage supplier resources within squads, setting expectations and managing to outcomes, providing technical guidance where needed, and ensuring knowledge transfer to internal colleagues
- Ensure solutions are integrated into end-to-end operational workflows (not standalone demos), working with business teams and customers to validate usability, controls, and readiness for live operation
- Own go-live readiness and post-launch stabilisation; set individual performance objectives, monitor delivery performance, and address issues quickly through clear ownership, prioritisation, and escalation where required
- Drive adoption and continuous improvement with business teams post-launch, using feedback and performance insights to improve outcomes; conduct performance reviews, recommend pay actions, and coach team members to build capability and sustain high standards
Application process
- Your external recruitment contact is Benjamin
- Your internal recruitment contact is Lauren
- Advert Closing: 6th May (Midnight)
- CV Review/Shortlist: 7th May
- 1st stage – W/C 11th May
- Hays Assessment – 18th May
- 2nd Stage – 12th June
- Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time
Salary benchmarks
Our take
Developed on the back of the Financial Services Act of 2012, the Financial Conduct Authority is a regulatory body that acts as a regulator for financial firms, ensuring the integrity of the financial markets in the UK. Broadly focused on financial companies that provide consumer services, it’s governed by the Bank of England and therefore acts independently of the government.
The FCA is responsible for regulatory innovations, such as stronger customer authentication requirements, including biometric and code requirements for payments, that have clamped down on fraud and improved security for national consumers. The FCA also introduced the Anti-Money Laundering Supervision in 2017.
The organisation’s independence from government ensures its impartiality as a regulator. In the late 2010s, it set up the cryptoasset registration, a department responsible for ensuring the legality of crypto payments. This has become an important aspect of national counter terrorism measures, and exemplifies the complex and vital work that the organisation carries out.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- 25 days holiday per year plus bank holidays
- Hybrid working (work from home up to 60% of your time)
- Private healthcare with Bupa
- A non-contributory Pension of at least 8%
- Life assurance
- Income protection
Company HQ
Stratford Cross, London, UK
Leadership
Nikhil Rathi
(CEO)Previously the Private Secretary to UK Prime Ministers Tony Blair and Gordon Brown and was the Chief of Staff and Director of International Development at the London Stock Exchange. Studied at St Anne's College Oxford.
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