Sales Operations Specialist, Docplanner
Share options plan after 6 months working with us
Operating system for healthcare
Job no longer available
Operating system for healthcare
1001+ employees
Job no longer available
Share options plan after 6 months working with us
1001+ employees
Company mission
To help people live longer, healthier lives.
Role
Who you are
- Have an undergraduate or master’s degree (preferably in economics, statistics, business or related fields)
- Have 2 years or more of experience in sales, analytics, operations or other positions related to business development project management
- Speak Spanish & English fluently
- Have experience with CRM: Salesforce is a must
- Know Excel like a pro
- Have analytical thinking and like creating reports
- Are good with numbers and people equally
- Excellent team working, interpersonal and communication skills
- Have huge ease of learning new tools & skills
- Proven analytical, evaluative, and problem-solving abilities
- Knowing SQL would be ideal
- Knowing Datastudio would be a plus
- Coaching knowledge would be a plus
What the job involves
- The Sales Operations Specialist is responsible for monitoring our revenue KPIs and the actual performance of expected tasks within daily operations
- Such responsibilities include tracking business results and monitoring production KPIs concerning our CRM
- Reporting directly to our Revenue Operation Manager, the Sales Operation Specialist tasks include:
- Create & update automations related to sales operations processes on the Clinics segment to ensure maximal effectiveness and operational perfection both in our CRM and in other areas
- Gather and analyze data in order to understand problems and address them proactively
- Supervise KPIs, metrics and performance of local teams and provide actionable information and useful insights for team leaders and managers to improve productivity in all possible areas
- Take active part of strategic projects to ensure their success and maximize business impact
- Train sales reps on the use of the CRM tool and the processes related
- Re-think processes, detect bottlenecks, and be in constant pursuit of improvements of automations, KPIs, and tools to increase efficiency
- Stakeholder management and collaboration with team members and members of other departments
- Be the operational enabler to ensure leads are assigned and contacted promptly
- Liaise with global team to align processes with other countries
Our take
Healthcare platform Docplanner has become a major player in the European healthtech market. The company offers a suite of administrative tools for over 22M patients and more than 2.8M doctors worldwide, including workflow digitisation and appointment booking services. The company currently operate in 13 countries, hit Unicorn status in 2021, and has been riding a wave of digital transformation and workforce overburdening in the healthcare sector which has spurred on demand for precisely the kind of services they provide. So it’s safe to say business is going well.
What makes Docplanner particularly compelling is its consistent expansion strategy and focus on building an integrated healthcare ecosystem. Through acquisitions such as Germany's Jameda and Polish tech solutions provider MyDr, the company has strengthened both its geographical reach and technological capabilities. These moves reflect the wider maturation of the healthtech sector, with Docplanner positioning itself as one of the leading platforms shaping the future of digital healthcare in Europe and beyond.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2019
$89.6m
SERIES E
May 2017
$16.6m
SERIES D
Total funding: $140.6m
Company HQ
De Weteringschans, Amsterdam, Netherlands
Leadership
Mariusz Gralewski
(CEO)Has been with the company for over a decade. Studied Computer Science at the Warsaw University of Technology.
Salary benchmarks
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