Implementation & Onboarding Manager, Synctera
$100-150k
+ Stock options, CAD: $90,000 - $138,000
More information about location
Banking-as-a-Service platform
Be an early applicant
Banking-as-a-Service platform
101-200 employees
Be an early applicant
$100-150k
+ Stock options, CAD: $90,000 - $138,000
More information about location
101-200 employees
Company mission
To be a leader in embedded banking and finance.
Role
Who you are
- 5+ years of experience leading technical or integration projects, ideally within FinTech, payments, banking, or SaaS environments
- Prior experience working with API-based integrations and external client implementations
- Strong client-facing and communication skills, with the ability to translate complex technical concepts into clear business terms
- Proven success managing cross-functional initiatives, balancing multiple priorities, and driving outcomes in fast-paced, startup settings
- A proactive, solutions-oriented mindset with strong analytical and problem-solving skills
- Comfort working through ambiguity and making informed decisions with limited guidance
- A collaborative and resilient approach that fosters trust, accountability, and results
- We are looking for interesting, curious, wickedly smart people who are ready to jump in and run with our fast-growing team
- If you want to have fun at work, collaborate with some of the sharpest people in the industry, grow the FinTech and Banking as a Service ecosystem, and love to win, read on!
What the job involves
- At Synctera, we’re powering the future of FinTech
- We help companies create new revenue streams and enhance their value proposition with FinTech apps and embedded banking products
- With APIs, compliance support, and bank partners in one end-to-end Banking as a Service platform, Synctera is the fastest and easiest way to build, launch, and scale bank accounts, debit cards, charge cards, lending, and more
- We help banks increase deposits and non-interest income by expanding their footprint through FinTech and embedded finance partnerships
- The Synctera Platform enables banks to manage their program through a fully compliant, scalable solution
- We’re looking for an Implementation & Onboarding Manager to lead seamless launches for our FinTech and Bank partners. You’ll collaborate across Sales, Customer Success, Product, and Engineering to turn complex requirements into clear, actionable plans that deliver results
- You have experience managing SaaS or API-based implementations, thrive in dynamic startup environments, and know how to keep projects moving even when priorities shift. You’re equally comfortable diving into technical details and building strong relationships with clients and internal teams to ensure every launch is a success
- Lead the end-to-end onboarding of FinTech and Bank partners onto the Synctera platform, serving as the primary point of contact from contract signature through launch
- Build trust with clients through transparent communication, proactive risk management, and creative problem-solving
- Manage multiple concurrent implementations, providing technical guidance and training to ensure a seamless transition
- Configure and integrate Synctera products to meet partner requirements, including payment rails, card programs, and API connections
- Collaborate closely with Product and Engineering to relay client feedback, resolve issues, and influence product enhancements
- Develop and maintain onboarding documentation, training resources, and internal playbooks to improve scalability and consistency
- Become a subject matter expert on the Synctera platform–empowering clients to maximize its full potential
Our take
Synctera is a Banking-as-a-Service platform that supplies users with the capabilities to build and launch successful FinTech apps or embedded banking products. By fast-tracking the work involved in finding a banking partner, and in discovering the right best-in-class tech, the platform frees businesses up to instead focus on their core operations.
Through the Synctera platform, businesses can build bank account and card programs, as well as incorporate services such as money movement and lending. Alongside this, the company also provides support and resources surrounding compliance and post-launch management, making it as simple as possible for clients to tap into the growing and fertile fintech market, and do it smartly.
The company faces extensive competition in a global market worth billions, but in helping to oil the wheels of collaboration and Fintech market access, it creates value for businesses across the board and stands well to reap the rewards. Recent funding is cited to fuel geographical expansion as well as grow its operations in Canada as it moves to add support for new credit, lending, and other banking use cases.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Mar 2025
$15m
EARLY VC
Mar 2024
$18.6m
SERIES A
Total funding: $94m
Company benefits
- 100% of medical, dental, and vision benefits for you and your dependents paid for by Synctera
- Employer contribution to a Health Savings Account (HSA)
- Generous paid parental leave
- Fertility benefits
- Unlimited PTO policy
- Competitive salary
- Stock options granted to all full-time employees
- Spot bonus opportunities
- Flexible work environment
- Home office budget
- Monthly telecommunications stipend
- Company social outings
- Access to regional WeWork space for in-person collaboration
Company HQ
SoMa, San Francisco, CA
Leadership
Peter Hazlehurst
(Co-Founder & CEO)Former Head of Uber Money. Founding Association Member of Libra Association, and previously CEO of The Perfect Sip - atop past positions at Google Payments, Postmates, and Nokia.
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