Global Head of Sales Operations, Shift Technology
+ Variable component + Company equity
2+ days a week in office
AI-driven insurance fraud solution
Be an early applicant
AI-driven insurance fraud solution
501-1000 employees
Be an early applicant
+ Variable component + Company equity
2+ days a week in office
501-1000 employees
Company mission
To revolutionise the policyholder experience through wide-ranging products that apply AI and advanced data science to key insurance processes.
Role
Who you are
- 8+ years of experience in sales operations, with at least 4 years in a leadership role at a global SaaS or technology company
- Expertise in optimizing sales processes, forecasting, pipeline management, and performance analytics
- Hands-on experience with Salesforce or similar CRM platforms, and a strong understanding of sales tech stack
- Strong analytical and problem-solving skills, with the ability to turn complex data into actionable insights
- Excellent project management skills and the ability to manage multiple priorities in a fast-paced environment
- Deep understanding of sales methodologies, sales enablement tools, and best in class practices
- Outstanding communication skills with the ability to influence and collaborate effectively with senior leadership and global, cross-functional teams
- Fluency in English
- Bachelor’s degree in Business, Marketing, or a related field or equivalent experience
- MBA or other advanced degree preferred
What the job involves
- The Global Head of Sales Operations will play a critical part in driving revenue growth by improving sales efficiency, enabling data-driven decision-making, and implementing scalable processes
- You will collaborate closely with Sales, Marketing, Finance, HR, and other key functions to enhance the sales experience and performance across global markets
- Be the strategic partner for the sales leadership team, developing and executing initiatives that drive sales team effectiveness, growth and operational efficiency
- Work alongside key stakeholders to optimize sales targets, quotas, and forecasting, in collaboration with the leadership team and ensuring that our sales goals are aligned with business objectives
- Establish and optimize workflows, tools, and systems that support the sales cycle and enable sales teams to close deals efficiently
- Own the continuous improvement of sales processes, methodologies, strategies, and tools with a focus on scalability, consistency, and productivity
- Lead the creation of sales reports and dashboards that empower our leaders to make informed, strategic decisions
- Analyze sales performance metrics, identifying trends, gaps, and opportunities that drive revenue growth
- Create a culture of accountability by establishing and tracking KPIs that hold the team to high standards
- Lead initiatives to improve sales forecasting, pipeline management, and territory alignment
- Work closely with Marketing, Customer Success, and Finance teams to ensure alignment and smooth collaboration to improve sales pipeline management
- Together with our Sales Enablement team, lead training and enablement initiatives to equip the sales team with the knowledge and tools they need to succeed
- Partner with HR and Finance to create a compelling sales compensation plan that motivates the team and rewards performance
- Regularly evaluate compensation and incentive structures to ensure competitiveness and alignment with company goals
- Develop, coach and mentor your team
- Create a team environment where high quality work, personal accountability, resilience, #MakeItHappen attitude, and collaboration are expected
Our take
The global insurtech market is projected to grow substantially given the increased demand for insurance service digitisation, projected market expansion, and developments in technology that have made it easier to buy and process claims. Insurtech helps create new avenues that large insurance companies have less incentive to pursue, such as offering social insurance and customised policies for clients.
In January 2021, Shift Technology introduced the Shift Insurance Suite to help the insurance industry apply AI-based decision automation and optimisation technology solutions. This addresses critical processes across the insurance policy lifecycle, as well as helps insurers to achieve faster, more accurate claims and policy resolutions.
Shift Technology is focusing on continuous deployment in the UK and the US, whilst exploring opportunities in Singapore, as it attempts to become an international player in the market. However, it must stave off a number of major competitors to do so, including Quantemplate, Slice and Neos.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
May 2021
$220m
SERIES D
Mar 2019
$55.4m
SERIES C
Total funding: $315.1m
Company benefits
- Flexible remote and hybrid working options
- Competitive Salary and a variable component tied to personal and company performance
- Company equity
- Generous PTO and paid holidays
- Parental leave opportunities
- Extensive mental health benefits provided via our global Employee Assistance Program
- Paid volunteering time - 16 hours annually
Company values
- We trust talent - We value experience and potential. Whether you’re a recent graduate or a mid-career professional, we’re interested in what you’ve done, but even more interested in what you will do to contribute to the future of insurance with Shift.
- We are stronger together - We’re a team with diverse backgrounds, experiences, and stories. We count on each other to help solve difficult problems and deliver the best for our clients–together.
- We focus on what matters to our customers - Big ideas are great. Big ideas that contribute to achieving big goals are even better. We focus on doing what it takes to enable our customers to serve their customers better. Because that’s when everybody wins.
- We make it happen - The (not so) secret ingredient for Shift’s incredible growth and success? It’s our commitment to our teammates, our customers, and ourselves to go above and beyond–in large and small ways–to move the insurance industry forward.
Company HQ
Bercy, Paris, France
Articles
Leadership
Jeremy Jawish
(CEO)Experience in fraud detection solution development for AXA in 2011, and as an FICC Strategist for Goldman Sachs in 2012.
Eric Sibony
(CSO)PhD in machine learning from 2012-2016, and has been CSO since 2013.
David Durrleman
(Fellow Engineer)Experience as a Fixed Income Strategist for Goldman Sachs between 2008-2013.
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