Senior Project & Program Manager, Wolters Kluwer
$121.3-170.1k
Salary applicable to CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA
8 days/month in office
2+ days a week in office (Waltham, MA, Riverwoods, IL or West Adams St, Chicago)
Information services and software solutions
Be an early applicant
Information services and software solutions
1001+ employees
Be an early applicant
$121.3-170.1k
Salary applicable to CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA
8 days/month in office
2+ days a week in office (Waltham, MA, Riverwoods, IL or West Adams St, Chicago)
1001+ employees
Company mission
To empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.
Role
Who you are
- We are seeking a highly adaptable and strategic Senior Project and Program Manager to lead and orchestrate complex, cross-functional initiatives within our Content Experience team
- This role is ideal for someone who thrives in ambiguity, can independently lead programs from concept through execution, and thrives in a fast-paced, multifaceted environment in a dynamic environment
- The ideal candidate will have experience with content enablement and workflow platforms (i.e. Seismic, Workfront), healthcare industry knowledge, and a proven track record of managing large-scale events and strategic programs
- Education: Bachelor’s degree in Marketing, Communications, Business, or related field (or equivalent experience)
- Experience: 6+ years in cross-functional project/program management, preferably in healthcare or pharmaceuticals
- Experience with Seismic or similar content enablement platforms
- Exceptional communication, presentation, and stakeholder management skills
- Proficiency in project management tools (e.g., Workfront, Asana, Jira)
- Ability to work independently, solve complex problems, and lead with minimal direction
- Experience working with international teams
- Proven ability to deliver large-scale content programs, including major events
- **Certifications:** PMP preferred
- Ability to work across different teams, levels and skills
- Comfortable with ambiguity and shifting priorities
- High emotional intelligence and intellectual curiosity
- Self-starter who can define and evolve their own role
- Strategic thinker with a hands-on approach
What the job involves
- Lead the end-to-end delivery of content experience initiatives across reputation, demand generation, sales enablement, and customer campaigns, tailored to the provider, commercial, and international segments
- Establish and manage project plans, timelines, and milestones to ensure on-time, high-quality execution
- Project manage cross functional content delivery for major industry events (e.g., HIMSS, HLTH)
- Identify and mitigate risks, remove roadblocks, and escalate issues as needed to maintain momentum
- Support vendor management for the Content Experience team
- Collaborate with relevant cross functional teams across marketing, sales, product, legal, and external vendors in support of team deliverables
- Partner with customer facing teams to ensure delivery of customer stories, case studies, and value-driven content programs
- Develop and maintain a centralized repository of customer stories and case studies to support campaigns, events, and digital engagement
- Support adoption, governance, and optimization of the Seismic platform
- Stay current on Seismic platform capabilities and champion adoption and best practices across the marketing organization
- Partner with training and content teams to ensure effective tagging, reporting, and usage analytics
- Provide regular platform reporting and actionable insights and recommendations to improve content usage and impact
- Lead the transformation of the print program toward a digital-first strategy, optimizing content delivery and accessibility
- Oversee the creation, management, and distribution of digital assets through Seismic
- Ensure alignment with content governance, brand standards, and user accessibility
- Manage budget and reporting to Director
- Identify gaps and opportunities, propose solutions, and implement improvements independently
- Embrace ambiguity and pivot quickly to meet evolving business needs
- This role will work in close partnership with the Programs & Campaigns, Segments, and Digital Experience teams, with focus on:
- Align on Planning & Prioritization: Conduct regular syncs to coordinate timelines, resource allocation, and project dependencies
- Coordinate Execution: Ensure seamless collaboration across teams to deliver high-impact programs and content
- Joint Launch Readiness: Collaborate to ensure all content, enablement tools, and segment-specific requirements are met for successful campaign, event, and product launches
- Feedback & Continuous Improvement: Share insights and post-launch learnings to refine future strategies and improve operational efficiency
- This collaboration ensures a consistent, high-quality approach to program delivery across all business segments
Our take
For over 185 years, Wolters Kluwer has been innovating the way professionals and businesses work. The company has expanded to offer a substantial range of services across the Health, Tax & Accounting, Finance, Compliance, and Legal sectors.
While operating across so many sectors comes with an extensive range of competition, Wolters Kluwer serves customers in over 180 countries, which has been managed, in part, due to its 70+ acquisitions. For example, the company has recently acquired leading artificial intelligence technology company Della AI, which will become part of its legal software unit, to further advance its natural language processing capabilities.
The company is currently focused on its 2022-2024 strategy, which is a three-year value elevation strategy aimed at accelerating expert solutions, expanding its reach, and evolving its core capabilities. After delivering on its 2019-2021 strategy (resulting in €4.8 billion in revenues in 2021 alone) Wolters Kluwer is well set to remain on its long-standing path of growth and success.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Hybrid/Flexible Work Environment
Company HQ
Alphen aan den Rijn, Netherlands
Leadership
Nancy McKinstry
(CEO & Chairman of the Executive Board, not founder)Held various roles at the company before being named CEO in 2003. Current Member of the Board of Directors at various companies including Accenture, Abbot, Russel Reynolds Associates, and Columbia Business School.
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