Senior Program Manager, ActiveCampaign
$132.8-182.6k
Customer experience automation
Be an early applicant
Customer experience automation
501-1000 employees
Be an early applicant
$132.8-182.6k
501-1000 employees
Company mission
To help businesses and organizations to automate their entire customer experiences.
Role
Who you are
- 12+ years of hands-on experience in program management, with a proven track record of delivering complex, large-scale projects
- Mandatory Professional Certification: You must hold a Project Management Professional (PMP), Program Management Professional (PgMP), or Portfolio Management Professional (PfMP) credential
- Methodology Expertise: A deep understanding of various program management methodologies, specifically Agile and Waterfall
- Software Mastery: Expert-level proficiency in enterprise project management tools; specific experience with Smartsheet and Jira is highly preferred
- Strategic Communication: Exceptional interpersonal and leadership skills, with the ability to manage multiple priorities and deadlines in a fast-paced, enterprise environment
- Risk & Resource Acumen: A proven ability to assess complex risks and manage resource utilization to ensure successful program outcomes
What the job involves
- As a Senior Program Manager, you will play a pivotal role in leading and managing complex programs within the Enterprise PMO. This is a high-impact opportunity for a professional who thrives on driving complex, cross-functional initiatives and delivering successful project outcomes that directly align with our organizational goals.
- You will act as a strategic partner across the business, navigating technology, back-office, go-to-market, and new product launch programs. Your mission is to provide the leadership and structure necessary to turn ambitious strategic plans into reality, ensuring that every program you touch is executed with excellence
- Lead and manage complex programs from initiation to closure, ensuring every milestone adheres to strict timelines, budgets, and quality standards
- Act as a strategic partner to senior leadership and external vendors, engaging stakeholders to ensure total alignment with organizational objectives
- Architect comprehensive program plans, meticulously defining scope, resource allocation, and schedules while proactively identifying and mitigating potential risks
- Collaborate cross-functionally across technology and go-to-market teams to allocate resources and ensure optimal efficiency across the program lifecycle
- Drive continuous improvement by identifying and implementing process enhancements that elevate the efficiency and effectiveness of the Enterprise PMO
- Communicate program health through regular updates, providing stakeholders with clear progress reports, risk assessments, and actionable status updates
- Manage external vendor relationships, ensuring all third-party deliverables meet the rigorous requirements of the program
Our take
Marketing and CRM tools are essential to scale a business in the current landscape. Existing tools for optimizing engagement, scalability and data analytics have surged in popularity, but many solutions remain unaffordable for small businesses.
ActiveCampaign provides an integrated platform for email marketing, marketing automation and CRM with the focus on providing businesses with the ability to optimize customer experiences. The platform leverages machine learning and automation to increase the rate that its clients can scale their engagement levels, regardless of whether the user is running a small or large business.
Despite high-profile competitors, the company has found a gap in the market by providing an integrated and unified solution combining hundreds of tools. The platform is available as an entire package for enterprises, but smaller companies can opt for cheaper and streamlined tool kits. In 2022, ActiveCampaign announced the implementation of over 400 customer ideas into its product. It has also partnered with ActiveEngine, the first ActiveCampaign-only agency, to enable businesses to make better discovery calls and close more deals. With the 2024 opening of a hub in Krakow, it is further expanding its European footprint.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-18% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2021
$240m
SERIES C
Jan 2020
$100m
SERIES B
Total funding: $360m
Company benefits
- Mac computer, modern apps, and access to a $250 quarterly WFH stipend, as well as regional Hubs that serve as a central meeting space.
- Open PTO, the ability to work remotely, a sabbatical program, and flexibility in your work schedule.
- Access to the Calm meditation app, the Modern Health coaching app, and telemedicine support for mental health.
- Equity for all employees to help create alignment and an ownership mindset across all team members as we grow.
- Access to 1:1 sessions with career coaches, and Udemy subscriptions.
- Generous 401K matching that have no wait or vesting requirements.
- Dedicated Employee Resource Groups for moms, dads, and parents, manager training to better support working parents, and flexible working schedules to make parenting during remote work a bit less stressful.
- Dedicated career development conversations and regular salary reviews.
- Full medical, dental, and vision, and pay 100% of your premiums for the HSA plan.
- Stay connected with teams around the globe through digital outings & trainings, an automated coffee roulette program, and biannual team kickoffs.
- Donation matching and 3 days of Volunteer Time Off for all employees every year. We also make it easy to participate in local elections by giving employees the day off.
Company HQ
Chicago Loop, Chicago, IL
Leadership
Jason VandeBoom
(CEO)Jason founded ActiveCampaign in January 2003 as CEO. They have worked there ever since, alongside being a Future Founders Board Member since February 2020.
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