Accounts Receivable Specialist , Tucows

$58.5-68.8k

Salary applicable to US applicants, for Canadian applicants the range is $58,100 - $68,300 CAD

Mid and Senior level

Remote from Canada, US

Keeping the internet open and connected

Be an early applicant

Keeping the internet open and connected

501-1000 employees

B2BEnterpriseInternal toolsSaaSTelecommunicationsWeb Design

Be an early applicant

$58.5-68.8k

Salary applicable to US applicants, for Canadian applicants the range is $58,100 - $68,300 CAD

Mid and Senior level

Remote from Canada, US

501-1000 employees

B2BEnterpriseInternal toolsSaaSTelecommunicationsWeb Design

Company mission

To make the Internet Better by helping people access the open Internet, narrowing the digital divide, and supporting fairness and equality.

Job

Company

Role

Who you are

Proven experience managing full-cycle Accounts Receivable and customer billing functions
Strong understanding of debits and credits as they relate to Accounts Receivable
Comfortable working with ERP and business intelligence systems
Ability to multitask in a multi-entity, multi-system environment
Capable of working independently with minimal supervision
Strong oral and written communication skills
Excellent interpersonal and organizational skills
Collaborative team player with a proactive approach

What the job involves

Tucows is seeking an Accounting Specialist - A/R to join our Finance Shared Services team during an exciting period of growth
This role offers broad exposure across the Finance group, covering full-cycle Accounts Receivable, system support, internal documentation and compliance, treasury functions, and reconciliations
You’ll gain experience working in a fast-paced, multi-company, multi-currency environment
Accounts Receivable (75%)
Perform daily collections through emails and calls for past-due invoices for our various entities
Communicate effectively with internal and external customers regarding billing, collections, and A/R matters
Ensure all payment applications are performed with a high level of accuracy on a timely basis
Ensure timely distribution of account statements and invoices to facilitate payments
Set up and maintain customer billing and accounts
Follow up on failed payments and manage charge-back documentation
Assist customers with accessing and updating their account information in various systems
Prepare journal entries and month-end account reconciliations
Handle all customer inquiries in a courteous and professional manner
System Automation, Migration & Troubleshooting (10%)
Assist with the automation of various tasks including migrations to increase work efficiencies
Support the product team in an agile environment for system transitions
Collaborate with multiple teams to streamline the migration process
Identify and troubleshoot issues, offering solutions as needed
Treasury Support (10%)
Provide necessary reporting to the Treasury department regarding customer balances and cash allocations
Generate statistical reports related to payment processing
Documentation & Compliance (5%)
Contribute to the creation of Finance Shared Services policies and procedures
Support external audit activities and internal controls review/testing
Up to 37.5 hours per week

Our take

Tucows had dedicated itself, and its subsidiaries, to ensuring the internet stays open, accessible, and connected. The company is made up of three subsidiaries, Tucows Domains (the world’s second-largest domain registrar and reseller), Ting Internet (high-speed fiber internet provider), and Wavelo (telecom SaaS for CSPs).

Tucows’ technology supports hundreds of thousands of companies around the globe, as such, the company has seen substantial growth over the last few years, rapidly expanding operations into new markets in conjunction with the optimization and development of its award-winning services. The company announced a $40 million buyback program of its common stock which ran from February 2023 to February 2024. It hopes to see its growth continue to flourish over the coming years, and it seems well set to do so.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

9% employee growth in 12 months

Glassdoor (4)

Company

Company benefits

Flexible work hours and an asynchronous approach
Remote-first
"Distributed Workplace Bonus"
Health, vision, dental benefits
Annual Flexible Health Spending and Lifestyle Spending dollars
Learning and development programs with a flexible, annual learning reimbursement fund
Mental health benefits
Employee resource groups
Family/fertility planning support, parental and adoptive leave
Three weeks of leave, plenty of personal days, and annual paid gratitude days over the holiday season
Stock options
Retirement savings plan contributions

Company HQ

Liberty Village, Toronto, ON

Leadership

Elliot Noss

(President & CEO, not founder)

Current CEO of Ting, Tucows' high-speed fiber internet service subsidiary. They are also involved in ICANN, to promote and protect an Open Internet around the world.

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