Principal Product Manager, Zocdoc
$210-255k
2+ days a week in office (Soho, NY)
API connecting patients to doctors
Be an early applicant
API connecting patients to doctors
1001+ employees
Be an early applicant
$210-255k
2+ days a week in office (Soho, NY)
1001+ employees
Company mission
To give power to the patient by delivering the accessible, seamless, and simple experience patients expect and deserve.
Role
Who you are
- 7 - 10+ years of progressive experience in product management,, ideally with a mix of experience in both early and late-stage product environments
- Strong structured thinking and product orientation, with the ability to synthesize data into actionable insights
- An ability to break down and explain complex technical concepts to business end users
- Exceptional communication and storytelling abilities, capable of conveying complex concepts with clarity and impact to both technical and non-technical audiences
- A proactive, action-oriented mindset coupled with a willingness to dive into the details, ensuring that strategic visions are grounded in executable realities
- Extensive expertise in analytical problem-solving, with a meticulous eye for detail and a passion for data-driven decision-making
- Proficiency in Microsoft Excel and PowerPoint, with added expertise in SQL, Redshift, Amplitude, Looker, and Salesforce being highly desirable
- Personally motivated by improving our healthcare system
- A 10X and first-principles thinker, with the ability to inspire others to think similarly
- The kind of person who thrives in ambiguity, and can always come up with “crawl/walk/run” solutions
- A collaborative leader who enjoys working closely with diverse teams, from engineering to sales, to bring a product vision to life
- Excited by the challenge of balancing short-term wins with long-term strategic goals, and able to prioritize effectively in a fast-paced environment
- Serious about your work, but not about yourself. Let’s face it - the way things are going, you kind of need a sense of humor
What the job involves
- As a Principal Product Manager for Zocdoc, you will play a critical role in revolutionizing healthcare by shaping product strategies that meet the needs of both providers and patients
- You'll collaborate with cross-functional teams, including Sales, Data, Ops, Engineering, Design, and Product Marketing, to bring innovative features to market, driving Zocdoc’s mission forward
- Your leadership and strategic vision will directly contribute to the value we deliver to our clients and the overall improvement of the healthcare experience
- Refining and communicating a vision for how features drive better outcomes and deliver value beyond the core marketplace
- Building a deep understanding of user needs, pain points, and goals through research and collaboration with cross-functional teams
- Creating detailed product requirements and user stories that turn strategic goals into actionable tasks for Engineering and Design teams
- Regularly presenting product updates, roadmaps, and performance metrics to senior leadership, providing data-driven recommendations for future initiatives
- Building strong relationships with Sales and Operations teams to support and enhance complex operational processes
- Rolling up your sleeves and get work done, with deep complexity, and at scale
Our take
The healthcare system often runs on inefficiencies; patients call outdated directories, wait weeks for a visit to a professional and are often hit with surprise bills. Zocdoc was founded to streamline the healthcare experience by putting the patient first.
The platform allows millions of users each month to view open appointment times with doctors, book instantly online, read verified reviews, and keep up-to-date with checkups. The platform works for both in-person and virtual care – the latter of which has seen a substantial increase in demand. Zocdoc is one of the few companies tackling these problems in healthcare.
The company has solidified its position in the SaaS space, in part by forming partnerships with companies such as WellHive, a leader in digital care, to drive healthcare support for veterans. Going forward, Zocdoc will continue to invest in its platform to optimize its services for its users.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
7% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2021
$150m
GROWTH EQUITY VC
Aug 2015
$130m
SERIES D
Total funding: $374m
Company benefits
- 100% paid employee health benefit options
- Vacation and parental leave packages
- Lunch and snacks on us (in-office)
- Cell phone reimbursement
- Corporate wellness programs with Headspace and Peloton
- Employer funded 401(k) match
Company values
- Patients First - We solve patient problems and prioritize their interests
- Together, not Alone - We rally behind each other and pitch in to support the greater whole.
- Important, Not Immediate - We prioritize and invest in initiatives that will be most impactful.
- Progress before Perfection - We need action-oriented people to help us achieve our goals.
- Learners before Masters - We need curious and humble people who strive to improve.
- Adaptable, not Comfortable - We expect and embrace change, and we are resilient
Company HQ
SoHo, New York, NY
Articles
Leadership
Oliver Kharra
(CEO & Co-Founder)Oliver trained as a doctor in Germany before moving into consulting where he worked for McKinsey. During his seven-year tenure at McKinsey & Co., Oliver developed and implemented new patient utilization models for the national health services of a number of governments and major hospital chains
Nick (Nikhil) Ganju
(Co-Founder)Nick has extensive experience in product development, database management and site architecture. He was responsible for building the earliest iterations of ZocDoc and directly overseeing its development for many of its first years
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