Product Manager, Workstream
Benefits
5+ days a week in office
HR and payroll solutions built specifically for restaurants
Job no longer available
HR and payroll solutions built specifically for restaurants
201-500 employees
Job no longer available
5+ days a week in office
201-500 employees
Company mission
To help businesses hire faster and smarter, so they can focus on supporting their team and serving their customers.
Role
Who you are
- This role requires a mix of strategic thinking, customer empathy, and technical acumen to deliver products that create measurable impact for our customers and the business
- The ideal candidate thrives in a fast-paced SaaS environment, excels at cross-functional collaboration, and is passionate about building solutions that solve real-world problems
- SAAS experience and knowledge in Benefit space
- Experience in Health, Retirement, Insurance products
- Extensive experience working with multi-cultural teams and teams across different time zones
- Proven ability to manage integration projects with external vendors
- External: Possesses extensive experience working closely with customers and users to understand pain points, prioritize jobs to be done, and conduct user research
Desirable
- Proficiency in Chinese
What the job involves
- We are looking for a Product Manager – Benefits who will play a key role in shaping and driving our product strategy within the Health, Retirement, and Insurance space
- Clearly articulates the value proposition of their products
- Demonstrated expertise in identifying and validating Ideal Customer Profiles (ICPs)
- Able to quantify the impact of their most successful work across key metrics such as revenue, customer acquisition, product adoption, usage, and customer satisfaction
- Adept at collaborating with both internal and external stakeholders
- Internal: Drives Go-to-Market (GTM) motions and product enablement activities to empower internal teams in marketing, sales, implementation, and support
- Capable of interpreting technical documentation and developer sites
- Skilled in translating API technical documentation into clear product requirements
Our take
Recruiting new staff can be a slow andf frustrating process for HR teams, especially in industries that rely on hourly workers. Roles often need filling quickly, turnover can be high, and managers don't always have time to sit at a desk sorting through applications and emails. So, chasing candidates, scheduling interviews, and keeping people engaged can take hours each week, often delaying businesses , leaving them short-staffed when they need people most.
Workstream is a HR and hiring platform built specifically for hourly workers, with text messaging at the centre of how it works. Instead of forcing candidates to apply through long online forms or emails they may never check, Workstream allows people to apply, communicate, schedule interviews, and even complete parts of onboarding directly through their phone. And for employers, the platform automates most of the hiring process, so managers can source, screen, hire, and onboard staff with ease.
Whilst the company operates in a competitive HR software market, its carved out a strong position by focusing on deskless and hourly workers, a group often overlooked by traditional HR tools. Its growing list of customers also span quick-service restaurants, retail, logistics, and other hourly-heavy industries, and the company has attracted significant investor backing as a result. Competition may remain strong but Workstream's clear focus, steady expansion, and continued product adoption give it a strong foothold in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Sep 2022
$60m
SERIES B
Aug 2021
$48m
SERIES B
Total funding: $118m
Company benefits
- Health and wellness: We care about the physical and mental health of each of our team members. We offer every employee comprehensive medical, dental and vision plans, and access to a generous number of fully-paid counseling sessions with licensed therapists every year.
- Competitive compensation (and equity): As a company, we have ambitious goals with a high-potential financial upside—and we share that with every employee through competitive market compensation and generous stock.
- Flexible time off: We believe team members do their best work when their life feels balanced. We promote work-life harmony through flexible PTO and paid parental leave.
- Professional development: We believe in becoming 1% better each day. That’s why we offer a quarterly learning reimbursement that can be used toward continuing education, books, subscriptions and more.
Company HQ
SoMa, San Francisco, CA
Leadership
Desmond Lim
(Co-Founder & CEO)Prior to co-founding Workstream in 2017, Desmond was a Product Manager at MIT Media Lab and WeChat.
Max Wang
(Co-Founder & CTO)Previously, Max co-founded VC.CN where he served as the CTO for 5 years.
Lei Xu
(Co-Founder & CSO)Lei previously co-founded Emote where he served as the CTO for 2 years. Prior to that, he spent 3 years at Google in Revenue Acceleration and Software Engineering roles.
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