Director of Global Account Strategy, Glossier
$145-189k
+ Equity in the form of Restricted Stock Units
Beauty & skincare brand
Be an early applicant
Beauty & skincare brand
201-500 employees
Be an early applicant
$145-189k
+ Equity in the form of Restricted Stock Units
201-500 employees
Company mission
To give voice through beauty by building products, growing its community, and making decisions in inclusive, customer-devoted, curious, courageous, and discerning ways.
Role
Who you are
- We know you're here to do great work, raise the bar, and make a meaningful impact, and we're here for that, too. While there's no single path to success, we've found that the key ingredients below set the foundation for doing your best work, thriving in the role, and ultimately making it your own (i.e. successfully bringing this formula to life)
- 10+ years of experience in wholesale, sales, account management, or commercial leadership within the beauty, consumer goods, or retail industry
- Experience with Sephora as a wholesale partner strongly preferred
- Proven experience leading multi-market or global account portfolios with responsibility for revenue growth and business performance
- Strong people leadership experience with a demonstrated ability to build, coach, and develop high-performing teams
- Experience driving commercial planning, forecasting, and performance management processes across multiple business channels or regions
- Strong financial acumen with experience managing revenue plans, profitability metrics, and investment decisions
- Exceptional cross-functional leadership skills with the ability to influence and align stakeholders across Commercial, Marketing, Product, Operations, Finance, and Retail teams
- Strategic thinker with the ability to translate long-term objectives into actionable business plans and measurable results
- Strong analytical capabilities and comfort working with large datasets, performance metrics, and forecasting models
- Excellent executive communication and presentation skills, with experience engaging senior leadership and external partners
- Highly organized with strong attention to detail, project management capabilities, and a continuous improvement mindset
What the job involves
- As the Director, Global Account Strategy, you will lead the strategic management and performance of Glossier’s global wholesale account portfolio
- This role is responsible for developing and driving the overarching commercial strategy across wholesale channels, ensuring alignment between regional account teams, cross-functional partners, and company growth objectives
- You will serve as the connective leader across North America and International markets, establishing best practices, driving operational excellence, and identifying opportunities to accelerate growth, profitability, and brand expansion globally
- You will partner closely with Commercial, Brand, Product Marketing, Planning, Operations, Finance, and Retail leadership to ensure a cohesive approach to account management, long-range planning, and wholesale channel development. This role reports to the Chief Commercial Officer (CCO) and manages a team of two direct reports
- Lead the development and execution of Glossier’s global wholesale account strategy, ensuring alignment across North America and International markets
- Establish and oversee annual and multi-year commercial planning processes, including account prioritization, growth strategies, and performance objectives
- Drive consistency in account management practices, reporting, forecasting, and business planning across regions and partners
- Partner with regional account leaders to identify growth opportunities, mitigate risks, and unlock operational efficiencies across the wholesale portfolio
- Develop and maintain executive-level business reviews, performance scorecards, and reporting frameworks to evaluate account health and business performance
- Drive consolidated wholesale forecasting, revenue planning, and performance tracking in partnership with Finance and Planning teams
- Lead wholesale channel optimization efforts, identifying opportunities to improve profitability, productivity, and return on investment across accounts and markets
- Collaborate with Brand, Product Marketing, and Retail teams to align product launches, assortment strategies, and marketing initiatives across wholesale partners
- Oversee retailer investment strategies, including cooperative marketing and promotional funding, ensuring effective allocation and measurable business impact
- Drive cross-functional governance and alignment across key commercial initiatives, ensuring successful execution against business objectives
- Build and develop a high-performing account management organization through coaching, performance management, and talent development
- Identify and evaluate new business opportunities, partnerships, and channel expansion opportunities that support long-term growth objectives
- Continuously refine and evolve the wholesale operating model, processes, and tools to support scalability and future growth
Our take
Weiss, a former stylist and beauty writer, started Glossier as an offshoot of her beauty blog 'Into the Gloss' in 2014. Early on, she got her products into the makeup cabinets of celebrities like Kim Kardashian and Karlie Kloss. Glossier shook up the beauty business by selling items online only in an industry that has always prioritized in-person sales.
Glossier focuses on minimalist products designed with customers' real beauty routines in mind. Its minimalist approach marks a stark difference from traditional beauty brands, and the company has developed a cult-like following as a beauty brand that emphasises communication with its customers, even involving them in the creation of its products.
Because of this, the company experienced impressive growth, marked by the opening of flagship brick-and-mortar stores. It then expanded further with the launch of its products in Space NK stores across the UK and Ireland. However, its situation seems to have taken a turn. The company is now reducing staff and closing down 9 out of 12 stores as it undertakes a structural overhaul.
Freddie
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2021
$80m
SERIES E
Mar 2019
$100m
SERIES D
Total funding: $266.4m
Company benefits
- Health and Wellbeing: Option for no-cost medical, dental, and vision insurance - Glossier covers 100% of the premiums. Access to mental health benefits, direct primary care, annual wellbeing stipend, and caregiver support benefits
- Family: Generous parental leave of 18 weeks for all parents, with transition back to work program following leave. Access to fertility and family planning reimbursement, along with resources to support you in your family forming-journey
- Time Away: Generous paid time off, plus a one month paid sabbatical after your first 4 years. Access to leave programs to take care of yourself and your family when you need it, plus time off for volunteerism to support your community and causes you care about
- Finance: Company equity awards. Plan for the future with access to 401(k) program, 100% employer-sponsored life and disability insurance, and voluntary supplemental life insurance
- Growth & Development: Internal mobility program to support career growth at Glossier. Glossier Talks speaker series and learning opportunities. Exclusive Fireside Chats with thought leaders and inspirational industry experts
Company HQ
South Village, New York, NY
Leadership
Colin Walsh
(CEO)Founder at YayDay. Previously CEO (Specialty Beauty) at Procter & Gamble, CEO at OUAI and Board Member at Lime Crime.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 1 more job at Glossier