Software Engineer, Pomelo Care
Growth
$160-220k
+ Equity
Evidence-based healthcare for women and children
Be an early applicant
Evidence-based healthcare for women and children
201-500 employees
Be an early applicant
$160-220k
+ Equity
201-500 employees
Company mission
To advance research and technology to break barriers and improve outcomes.
Role
Who you are
- You have a strong foundation in computer science, typically from a bachelor's or master's degree, or equivalent professional experience
- You have experience building and shipping high-quality software, ideally in growth, engagement, or outreach-oriented products
- You're comfortable working across the full stack and moving between frontend, backend, and data tooling
- You're excited about applying AI and LLMs to real product problems, not just experimenting with them
- You're keeping up with trends in LLM coding agents to multiply your engineering impact
- You enjoy rapid experimentation and are comfortable with ambiguity
Desirable
- Have experience building outreach, messaging, or communication systems at scale
- Have worked with voice AI, conversational agents, or similar technologies
- Have experience with data pipelines, analytics, or experimentation frameworks
- Have previously worked in a fast-paced, product-oriented environment
What the job involves
- We are just scratching the surface of how to use advancements in AI to attract new patients and keep them retained throughout their care journey
- The Growth team steers how patients see Pomelo when they first hear about us, and how we stay connected with them over time
- There is real, wide-open opportunity to try novel approaches using LLMs to craft messaging, optimize likelihood of responses, and automate call campaigns with voice AI
- You'll work directly with our data team to find meaningful insights on patient engagement patterns and turn them into systems that work at scale
- Prototype and build features to improve our patient outreach and automated re-engagement platform
- Test and iterate on voice agents to streamline patient onboarding
- Improve our AI-generated messaging framework and expand into new communication modalities
- Own large product areas end-to-end, with the opportunity to build net-new products from scratch
- Partner with data science to analyze engagement patterns and turn insights into product improvements
- Problems You'll Dig Into
- How do we effectively and efficiently pitch our message to prospective patients?
- How can we leverage new advancements in voice AI to reach patients at scale?
- When patients stop engaging, how do we best reach them across app, SMS, email, and voice channels?
- How do we use LLMs to personalize messaging and optimize response rates?
- Why do certain patients stay engaged and others churn?
Our take
Pomelo Care, a New York-based virtual maternity care platform, is dedicated to enhancing maternal and newborn health outcomes by providing accessible and personalized care. By merging evidence-based practices with innovative technology, the company strives to transform the landscape of family care.
The platform's model provides continuous, proactive 24/7 care through a dedicated multidisciplinary team. This team utilizes data-driven insights to predict and identify potential risks early, offering personalized and evidence-based care protocols. With convenient access through a mobile app, Pomelo Care provides individuals with the support they need, while simultaneously reducing the strain on emergency resources and lowering the risk of complications during pregnancy, postpartum and infancy.
Continuous funding has supported the company as the adoption of its platform has broadened, enabling it to strengthen partnerships with Medicaid Managed Care organizations, employers and academic medical centres. Now it has cemented itself as a combatant for better maternity care, Pomelo Care is looking to expand to serve women and children through additional life stages beyond pregnancy.
Steph
Company Specialist at Welcome to the Jungle
Insights
124% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2026
$92m
SERIES C
Jun 2024
$46m
SERIES B
Total funding: $179m
Company benefits
- Generous equity compensation
- Unlimited vacation
- Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)
Company HQ
Civic Center, New York, NY
Leadership
Marta Bralic Kerns
(CEO & Founder)Graduated from Harvard University with a Bachelor's Degree in Computer Science. Previously worked as a Software Engineer/Product Manager at Microsoft and as a Business Analyst at McKinsey & Company. Also worked at Flatiron Health in multiple roles, including Senior Vice President of Business Development.
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