Senior Site Reliability Engineer, SoFi

• Bachelor’s degree (or equivalent experience) in Computer Science or a related discipline
• 5+ years of proven experience in SRE roles
• 3+ years of senior-level experience in on-premises and cloud-based network engineering (routing/switching)
• Strong programming skills in one or more high-level languages: Python and Java are preferred, but open to C/C++, Ruby, or JavaScript
• Practical experience managing infrastructure as code in cloud-based environments is essential. Familiarity with the following technologies in our stack is highly preferred:
• Terraform
• GitLab CI/CD
• AWS Cloud Networking / CloudWatch
• Datadog
• Panorama / Palo Alto Networks
• Cisco Systems
• Proactive mindset toward identifying service issues, bottlenecks, and delivering performance improvements

Desirable

• At SoFi, we’re passionate about building resilient infrastructure that maximizes employee productivity
• Our Site Reliability Engineers (SREs) play a critical role in empowering our internal systems and services through observability and automation — enabling high availability, outstanding performance, and seamless user experiences
• As we expand our observability and automation efforts, we’re seeking an experienced SRE to help evolve our SRE team toward best-in-class standards. This person will focus on automating toil-heavy workloads, optimizing network administration across multiple offices, and collaborating closely with cross-functional DevOps and operations teams
• Observe and monitor the corporate production environment to conceptualize and assess holistic system health
• Automate infrastructure around corporate services and applications to reduce manual effort for engineers and end users
• Develop and manage SRE tools using our CI/CD infrastructure
• Define and enforce standards that maintain high availability and deep observability across DevOps and operations teams
• Implement measurement-driven SLA, SLO, and SLI strategies to proactively address areas of improvement and drive innovation
• Provide escalation support for multi-site office networking footprints and cloud-based distributed applications
• Advance corporate office networking toward a zero-touch provisioning model
• Play a key role in building, mentoring, and evolving the SRE team toward industry best practices
• Gather and analyze metrics from operating systems, network devices, cloud components, and applications for performance tuning and troubleshooting
• Partner with DevOps teams to enhance services through rigorous testing and improved release procedures
• Contribute to DevOps service design, platform management, and capacity planning
• Identify systems that would benefit from automation, and deliver projects to systematically remove toil
• Balance feature development speed with system reliability, aligned with well-defined service-level objectives (SLOs)
• Ensure standardization and consistency of the network hardware footprint across all SoFi office locations
• Streamline audit compliance activities by automating auditor access to required data and proofs
• Lead initiatives to continuously evolve the SRE function and mentor team members