Order Management Analyst, Recorded Future
Deal Desk
Threat intelligence platform
Open for applications
Threat intelligence platform
1001+ employees
Open for applications
1001+ employees
Company mission
To empower customers with real-time threat intelligence so that they can defend their organizations against threats at the speed and scale of the internet.
Role
Who you are
- It requires a strong analytical mindset toward process optimization, system acumen, sound communication skills, and a keen eye for detail
- 2+ years of relevant experience
- Knowledge of Google Suite products
- Experience with Salesforce is desired
- Experience with Quote to Cash process is favorable
- Ability to manage time effectively and prioritize tasks
- Strong communication skills and great attitude
- Proven experience in marketplace, deal desk, sales operations, or a related field in the software industry
- Strong understanding of SaaS and software licensing models
- Excellent analytical and problem-solving skills
- Strong communication skills
- Familiarity with legal aspects of software contracts is a plus
What the job involves
- The Order Management Analyst within Deal Desk serves as the primary resource for the sales team in administering the close process, so that deals can be closed accurately and efficiently
- You will be responsible for managing the deal closure process across all transaction channels, with particular emphasis on the Marketplaces (AWS, Tackle and Azure)
- In addition, you will play a pivotal role in optimizing the order management process, ensuring that our sales teams can confidently pursue opportunities and drive revenue growth
- This role is a key pillar within revenue operations as its impact is felt across sales, finance, and legal
- Marketplace Order Administration: Collaborate with the sales team to administer Marketplace orders that meet customer needs while aligning with company financial and contractual standards
- Order Review: Proactively review and analyze sales contracts to ensure they align with company booking requirements
- Integration: Collaborate with finance and systems to drive process optimization relating to contract creation via partner portals and internal crm
- Data Analysis: Analyze historical deal data to identify trends and opportunities for process improvement and increased deal velocity
- Deal Approval: Facilitate deal approval processes, working with cross-functional teams to gain the necessary approvals for non-standard terms and discounts
- Documentation: Maintain accurate and organized deal records, ensuring that all relevant documentation is complete and accessible
- Continuous Improvement: Conduct ongoing retrospectives to identify error patterns in booking policy adherence to continuously improve order management operations
Our take
Cybersecurity threats are increasingly urgent for businesses, governments, and citizens worldwide, growing in both number and sophistication. Recorded Future has spent over a decade developing a solution to this problem. Its platform leverages billions of data points from across the internet, including dark web sources, state actors, and vulnerability information, to identify and anticipate cybersecurity threats.
While many cybersecurity firms are emerging due to the surging demand, Recorded Future stands out with its market-leading pedigree. Originally funded by In-Q-Tel and Google, its clients include private contractors for the US Intelligence Community, and it has produced influential reports on major cybersecurity issues.
Continuing to expand its capabilities, by adding identity intelligence, attack surface intelligence, and card fraud intelligence. Partnering with companies like Microsoft, it researches new cyber threats. To stay ahead in the evolving cybersecurity field, it must maintain this momentum, and all signs suggest it has the resources, talent, and ambition to succeed.
Freddie
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2017
$25m
SERIES E
Apr 2015
$12m
SERIES D
Total funding: $58.7m
Company benefits
- Professional development and career advancement
- Flexible work environment, be yourself
- Generous vacation policy
- Wellness programs
- Company outings
- Free snacks, drinks, and coffee in the office
- Parental leave program
- Environmentally conscious
Company HQ
Powder House Square, Somerville, MA
Leadership
Staffan Truvé
(CTO)Chairman at Makewave AB, Interspecrtal, and Qamcom Research and Technology, alongside being a Board Member at Vinnoca and WASP.
Christopher Ahlberg
(CEO)Previously the founder & CEO of TIBCO Software. Now a Board Member for the Hult International Business School and the Global Emancipation Network.
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