Senior IT Systems Engineer, Included Health
CA$128.1-235.3k
Salary dependent on location. + Equity
Digital healthcare provider
Be an early applicant
Digital healthcare provider
1001+ employees
Be an early applicant
CA$128.1-235.3k
Salary dependent on location. + Equity
1001+ employees
Company mission
To raise the standard of healthcare for everyone, everywhere.
Role
Who you are
- In your past, you will have demonstrated previous success in similar roles in growing, security-first, environments and you are currently passionate about AI, automation, scripting, and building infrastructure as code
- You have exceptional creative problem-solving skills and showcase a user experience and security oriented mindset
- You will need to be a motivated, and experienced systems engineer with strong expertise in Okta, Terraform, Infrastructure as Code, and GitHub, who shares our passion and wants to be a part of an execution-oriented team
- 5+ years of relevant work experience
- Hands-on enterprise development expertise with SaaS applications & integrating these services with corporate systems
- Deep experience building and supporting complex integrations and automations for SaaS tooling at scale through API/SDK/CLI usage
- Extensive experience working with infrastructure as code in Terraform
- Excellent written and verbal communication skills
- History of presenting analysis/recommendations in a clear and compelling manner to various audiences (technical peers, managers, business leaders, employees)
- Prior experience working in high-growth, pre-IPO company and/or industry experience in Technology or Healthcare
- Prompt and regular attendance at assigned work location
- Capability to remain seated in a stationary position for prolonged periods
- Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment
- No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer / laptop) may be required
- Capability to work with leadership, employees, and members in an appropriate manner
What the job involves
- Included Health is looking for a Senior IT Systems Engineer to be a part of our Digital Workplace Engineering team
- You will be a partner in the design, implementation, and management of our identity systems portfolio
- You will work with their IT peers and important partner teams such as Operations, Cyber Security, Compliance, Product, Engineering and HR
- This is a remote role reporting to the Sr. Manager, Digital Workplace
- Partner across the organization and the business to identify and resolve issues related to IT systems and integrations
- Manage business critical systems and SaaS applications. This includes apps such as Okta, Google Workspace, Slack, Jamf, and much more
- Work directly with vendors and partner companies to implement both inbound and outbound SSO integrations with Okta
- Enhance and evolve our IaC landscape starting with Okta Terraform and expanding that to other systems
- Resolve inefficiencies in workflow and manual process through automation
- Implement technical and process improvements to support a security-first environment
- Produce internal and external documentation around process and workflows
- Partner with the security team to implement security policies and ensure all critical vulnerabilities are patched promptly
- Partner with compliance teams to support governance, risk, and compliance efforts across the IT organization
- Mentor members of IT support team and help with service desk requests as an escalation point
- Build a solution around ideas from start to finish
- Lead the entire lifecycle of complex projects
- Manage multiple work streams and keep them all on course, while maintaining task tracking and informing tools
- Participate in feedback culture with transparency and a desire for authentic work relationships
Our take
As the name suggests, Included Health is on a mission to raise the standard of healthcare for everyone, offering inclusive, integrated virtual care and navigation.
It differentiates itself from competitors with its emphasis on improving health outcomes and challenges faced by communities including LGBTQ+ and BIPOC. The negative healthcare experiences faced by these marginalised groups means they often avoid care at a rate that is around 3x greater than the border US population, putting their health at risk.
With healthcare still fragmented and focused on one-size-fits-all solutions, Included Health is disrupting the market by using technology to match patients quickly with the best care, no matter where they live. It currently counts retail behemoths Walmart and Home Depot as customers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Sep 2020
$175m
GROWTH EQUITY VC
May 2018
$66m
SERIES D
Total funding: $347m
Company benefits
- Comprehensive medical, dental and vision plans
- All employee spouses and children can access Included Health services at no cost
- For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees
Company HQ
Financial District, San Francisco, CA
Leadership
Owen Tripp
(CEO & co-founder)Previously served as a Senior Consultant at Accenture before joining eBay as the Manager and Founder of User Behaviour Intelligence in 2004. Co-founded Reputation.com in 2006, and served as its COO from 2008 to 2012. Was an Advisor at Pathbrite and Life360.
Lawrence "Rusty" Hofmann
(Co-Founder)Studied Medicine at Ohio State, Johns Hopkins and Stanford. Was Assistant Professor at Johns Hopkins from 2000 to 2005, and is now Professor of Interventional Radiology at Stanford. Co-founded Grand Rounds, rebranded to Included Health, in 2012. Is Medical Director at Stanford Health Care.
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