Sales Development Representative, Pointclickcare
Life Sciences
$70-72k
OTE
More information about location
Technology for long-term care providers
Open for applications
Technology for long-term care providers
1001+ employees
Open for applications
$70-72k
OTE
More information about location
1001+ employees
Company mission
To advance healthcare technology and make a meaningful impact on the lives of millions.
Role
Who you are
- You are goal oriented, driven, and positive
- You share the same passion as we do for the industry we serve
- You demonstrate exceptional verbal and written communication skills
- You demonstrate your accountability, so you are reliable in delivering on what you commit to
- You are exceptional at building strong relationships at all levels
- You have strong organizational, planning, and prioritization skills
- You consistently strive to improve yourself and find ways to develop professionally
- You think outside the box, and find creative solutions to problems
- You have some experience in entry level sales
- You hold a Post-Secondary Degree/College Diploma
- You have some experience using CRM systems, but is not a requirement. Hopefully it’s with Salesforce or SalesLoft
- Bachelor’s Degree or equivalent experience
- Customer service experience
- Experience working in a team environment
- Sales or fundraising experience
- Strong communication skills
- Proven ability to meet and exceed goals
- Ability to communicate by e-mail and phone
- Ability to overcome challenges or obstacles in the moment
- Attention to detail
What the job involves
- As a Sales Development Representative (SDR), you are responsible for building the Sales channel by attracting and qualifying Life Sciences prospects who are evaluating or considering patient data and services for commercial and Real World Evidence use cases
- You will directly impact the growth of our business by generating leads and collaborating on targeted campaigns to build and increase our customer base
- You will receive a ton of training on PointClickCare products and services, the latest sales processes, and you will continuously learn about the high growth senior care industry
- Strategic approach to territory planning, account planning, account cohorting and the pre-discovery/qualification stage
- You’ll engage with your assigned territory of prospects to understand their business and look for opportunities to schedule a meeting for them with our Account Executives
- You will use our Customer Relationship Management (CRM) system to track progress, schedule activities, and document relevant information on prospective customers
- There are always new opportunities to contribute to the culture and business objectives of PointClickCare
- You will help prospects to identify the need for LTPAC patient data that will lead to increased quality of care for residents
- Resourcefulness in your day to day role
- You will contribute to booking and revenue targets
- You are often the first point of contact with our prospects, giving us the opportunity to establish a positive relationship and experience
- It is the entry position into our Sales organization, which will provide organizational bench strength for other sales roles
- You will report into the Manager, Account Development and you’ll be working alongside other SDR’s and Account Executives to meet sales targets
- This team model allows for lots of collaboration and the ability to share stories/best practices
- In addition to having lots of support from your immediate team, you will have a dedicated SDR Manager whose sole purpose is to set you up for success through coaching and mentorship
- The leadership style can be described in one word, ENABLERS
- The leadership support is based on an individualistic approach enabling you to succeed in this role or prepare you for the next
- You'll develop strong content knowledge of the healthcare industry
- Research potential prospects
- Create a strategic outreach plan with Vice President of Sales to target prospective customers
- Cold call and email to schedule meetings and conference calls
- Identify and target prospective ED Medical Directors, CMOs, and other healthcare executives through strategic planning and execution
- Communicate with prospective customers including chief health care executives using creative outreach methods via email and phone
- Achieve weekly, monthly and quarterly goals through scheduling of meetings and appointments for Vice President of Sales with prospective customers
- Prepare background material and market research in preparation for all sales meetings and appointments
- Manage post-sales meeting follow up such as scheduling follow up calls and assisting with the new customer sales process
- Maintain internal database to track key performance metrics and sales and marketing activities
- Own calendaring, logistics and administrative responsibilities for all pieces of the sales process for the Vice President of Sales
- Manage special projects as necessary
- What success would look like in this role:
- Meeting set goals
- Establishing a cadence for contact method
- Integrating well with the team
- Identifying new leads on a weekly basis
Our take
The demand for long-term support for the elderly is growing, putting pressure on the already overstretched age care industry. PointClickCare aims to solve this problem by providing care providers with a suite of cutting-edge software tools.
PointClickCare's software gives caregivers access to immediate, point-of-care data insights into their patients. This is proven to improve patient outcomes, ease care transitions and improve efficiency. Having been founded in 2000, PointClickCare is now one of the biggest names in care tech and its software is used by over 26,000 care facilities.
PointClickCare has made a series of partnerships - such as with pharmaceutical corporation Pfizer, and ChartPath, a leading EHR solution for care practices - alongside acquiring the connected care platform Audacious Inquiry. These partnerships and acquisitions aim to improve its adaptability in the market. The company has demonstrated strong ambition and performance, showcased by its being named the top long-term care software provider by KLAS four times in a row.
Steph
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Feb 2024
$0.1m
GRANT
Feb 2018
$141.6m
LATE VC
Total funding: $226.2m
Company benefits
- Competitive Wages and Bonus Program
- Comprehensive Benefits
- Onsite Cafeteria
- Onsite Gym
- RRSP/401K program with employer matching
- Flexible Paid Time Off
- Work From Home Policy
- Maternity & Paternity Top Up
- Training and Development Programs
- Corporate Discounts Program
- Games Room and Employee Lounge
- Onsite Wellness Services (dental, massage, optometry, etc.)
Company HQ
Mississauga, ON
Leadership
Mike Wessinger
(Executive Chair)Board Member at C100. Was appointed by the Ministry of Health to the Ontario Health Data Council.
Dave Wessinger
(CEO)Previously served as PointClickCare's COO.
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