Enterprise Account Executive, MaestroQA
$250-300k
OTE
+ Equity
QA and coaching for customer care teams
Open for applications
QA and coaching for customer care teams
21-100 employees
Open for applications
$250-300k
OTE
+ Equity
21-100 employees
Company mission
To help companies across the world improve their customers' experiences with better customer support.
Role
Who you are
- The ideal candidate will have significant experience selling SaaS to enterprise clients where typical deal size ranges are 6-7 figures
- 8+ years of SaaS sales experience
- 4+ years of relevant enterprise SaaS sales experience
- Experience closing 6-7 figure deals
- Demonstrated experience navigating through a complex sales cycle and closing strategic business with a customer list that includes Fortune 500 companies
- Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close
- Excellent verbal and written communication skills
- Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfillment)
- Experience selling in a competitive market
What the job involves
- As one of our Account Executives, you’ll fill a key role in acquiring new customers to MaestroQA
- This role is for SaaS "hunters" closing new business.
- You will be responsible for developing and delivering a stable book of business: prospecting, cultivating and closing new accounts. You will maximize revenue while producing value for prospective clients
- Exceed revenue goals including managing prospects from lead to close
- Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects
- Cultivate lasting relationships with prospects at all levels of their organization
- Engage and educate senior executives on the importance of Quality/CX insights and validate Maestro as the leader in this new market
- Conceive and pitch creative solutions that match individual business needs including demo, business case, and proof of concept
- Partner with Marketing and Sales Development teams to develop account-based sales strategies
- Report and forecast sales activity - from prospecting target accounts and contacts to closing deals and growing existing relationships
Our take
Customer service has emerged as one of the most important differentiator for consumer facing brands in recent years. However, building and maintaining quality customer support teams is difficult and expensive.
MaestroQA provides software that eases the burden on these brands through AI-powered quality analysis of agent calls. Crucially, the system integrates with some of the most popular CRMs like Salesforce, Zendesk, and Kustomer.
The company has built up a strong, loyal following which has delivered impressive profitability and momentum. MaestroQA’s leadership is now hoping to double down on that momentum and scale into untapped sectors in need of their support like healthcare and insurance.
MaestroQA has bet on what has so far been a winning strategy: using AI to enhance, rather than replace human-based customer service efforts. However, as the technology advances MaestroQA will be worried that companies will increasingly seek the higher savings of removing humans altogether.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-12% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2021
$25m
SERIES A
Oct 2019
$4.5m
SEED
Total funding: $31.3m
Company benefits
- Work in-office, hybrid, or 100% Remote
- Stock options
- Home office equipment
- Family Medical Leave
- Flexible Work Schedule
- Generous Parental Leave
- Return-to-work program post parental leave
- Dental Benefits
- Disability Insurance
- Flexible Spending Account (FSA)
- Health Insurance Benefits
- Life Insurance
- Vision Benefits
- Wellness Programs
- Mental Health Benefits
- Casual Dress
- Commuter Benefits
- Company Outings
- Happy Hours
- Pet Friendly
- Paid Volunteer Time
Company HQ
Midtown Manhattan, New York, NY
Leadership
Vasu Prathipati
(CEO)Graduated from Wharton with a B.A.Sc in Finance. Worked as an EIR at ENIAC Ventures briefly alongside founding MaestroQA.
Harrison Hunter
(CTO)Studied computer science and electrical engineering at Massachusetts Institute of Technology before beginning entrepreneurial journey.
Salary benchmarks
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