Senior Manager of Sales Operations, Qualified.com
$140-190k
+ Equity + Bonus
Pipeline generation platform
Open for applications
Pipeline generation platform
201-500 employees
Open for applications
$140-190k
+ Equity + Bonus
201-500 employees
Company mission
To change how companies generate pipeline.
Role
Who you are
- 5-8 Years Experience in Sales Ops, GTM Strategy, or RevOps, with direct support of Sales Leaders and frontline teams
- Data Analysis & Insights: Must have mastery over data, including data enrichment, data manipulation with BI tools, creation of reporting dashboards, and extraction of actionable insights
- Strong Communication & Interpersonal Skills: You must be capable of dealing directly with senior sales leaders & C-Suite members. You must have a track record of successfully managing multiple stakeholders and driving business outcomes
- Problem Solving: You must be capable and willing to work at all altitudes, understanding the big picture and prioritizing objectively. You will pull every business lever to drive ACV, pipeline generation, pipeline management, sales rep productivity, and overall close rates
- We strive for constant improvement and need someone resilient, agile, and able to drive adoption across GTM teams
What the job involves
- As the Director of Sales Operations, you’ll be the strategic and operational backbone of our GTM motion. Partnering with Sales, Finance, Marketing, and RevOps, you’ll ensure our sales team is set up to consistently achieve — and exceed — company growth goals
- GTM Planning & Deployment - Drive the entire Sales Planning process starting with our financial plan, crafting our GTM strategy with Executive leadership (defining ICP & segmentation), and ensuring every Sales Rep begins each fiscal year with a defined territory, quota, and comp plan. Qualified is successful when we hit both New Logo acquisition and Expansion goals
- Pipeline Management & Acceleration - Define what exceptional pipeline coverage and progression looks like. You’ll monitor key conversion rates and ensure adequate quality pipeline scales with our hiring plan. You will work directly with Sales Leadership to enforce our best practices, optimize our dashboards/reporting, and consistently deliver business rigor & predictability
- Sales Rep Productivity - Identify the main drivers for maximum productivity and participation from our growing sales team. Work with Sales Enablement and Sales Leadership to operationalize best practices, minimize time to ramp, and consistent quota attainment. This goes beyond training and dashboards. It extends to creating repeatable pipeline plays, delivering individual scorecards & coaching reports, enhancing account planning, driving usage of our sales methodology, and more
- GTM Reporting & Analytics - Standardize metrics across ACV performance, pipeline health, activity, and pipe gen. We need to democratize reporting & dashboard access for leadership visibility and company-wide alignment
- Ownership of the Sales GTM Tech Stack - Define what mission critical tooling and software is needed, develop our AI GTM Strategy, and invest in data quality & enrichment. The RevOps team owns the evaluation and integration
Our take
Customer Relationship Management service Salesforce is used widely across the sales landscape. But because interactions on the platform are anonymous and text-based, they can feel impersonal. Many VIP customers prefer to put a face to the name and connect personally with a company, but this information is not revealed by Salesforce.
Qualified.com alerts companies when a high-profile customer is considering a purchase through their website, in addition to providing services that allow them to act upon this. By personifying web traffic and providing communication tools such as video and voice chat, companies are able to offer VIP clients high-quality sales conversations whilst they are visiting the website.
The sales CRM landscape is dominated by Salesforce, and Qualified.com’s approach to integrating their services within this platform is a seriously smart move. By allowing businesses to directly recognize and communicate with a high-profile customer, the startup presents itself as a serious competitor within the CRM industry.
Steph
Company Specialist at Welcome to the Jungle
Insights
-17% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Apr 2022
$95m
SERIES C
May 2021
$51m
SERIES B
Total funding: $163m
Company benefits
- 100% Employee Paid Medical, Dental, & Vision
- Work From Anywhere
- 401k plan
- Free Monthly Gigabit Internet For Your Home Office
- Open Vacation Policy
- Paid Parental Leave Up To 16 Weeks
- Work From Home Setup On Us!
- One Medical Membership (including Tele-Medicine)
- Quarterly Swag
- Generous Employee Referral Program
- HSA / FSA Savings Accounts
- Disability Benefits (Short Term & Long Term) Paid By Us!
- Annual Learning Stipend
- Internal Coaching For Leaders
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Kraig Swensrud
(Co-Founder & CEO)Kraig worked for Salesforce.com for almost 7 years, before joining Campaign Monitor as CMO in 2014. Having founded GetFeedback in 2013, they founded Qualified.com in August 2018.
Sean Whiteley
(Co-Founder)Sean worked as an Aol Systems Engineer, a PwC Developer and Director of Sales Engineering at webMethods. They spent over 6 years at Salesforce.com before co-founding GetFeedback and Qualified.com.
Share this job
View 24 more jobs at Qualified.com