Senior Marketing Manager, Resq
Repairs and maintenance operations platform for restaurants
Open for applications
Repairs and maintenance operations platform for restaurants
101-200 employees
Open for applications
101-200 employees
Company mission
To empower restauranteurs and service providers by delivering the best repair and maintenance experience.
Role
Who you are
- This is a high impact opportunity for a hands-on, tech forward generalist who thrives in fast moving startup environments and is excited to build, test, and scale what works
- 5–7 years of experience in B2B SaaS marketing, ideally in a startup or high growth tech environment
- Experience marketing to the trades, field service, or construction industry
- Strong generalist background across growth, product marketing, and go-to-market
- Comfortable using data, analytics, and AI-powered tools to drive decision making and performance
- Deep understanding of full funnel marketing, segmentation, and experimentation
- Proven ability to lead and mentor small teams
- Strong communicator who can turn complex ideas into clear, compelling messages and take ownership from strategy through execution
- Not Sure You Meet all the Requirements? We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you!
What the job involves
- ResQ is looking for a Senior Marketing Manager to join our growing team and help take ResQ to the next level as we launch an entirely new, AI-powered product in the Trades space
- As a foundational marketing leader, this role goes well beyond execution
- You’ll own and shape ResQ’s marketing strategy end to end spanning growth marketing, product marketing, and go-to-market while managing a small but mighty team and partnering closely with Leadership, Engineering, and Sales
- As the team that helps drive 💰revenue for the business, Marketing plays a critical role at ResQ
- You’ll spearhead customer acquisition, lead product launches, and develop data driven, full funnel marketing strategies that connect a complex, technical product to real world trades customers
- You’ll collaborate closely with Engineering to bring product capabilities to life, and with Sales to drive pipeline, enablement, and growth
- Owning end to end growth marketing
- Building and scaling a full funnel SaaS marketing engine
- Partnering closely with Engineering, and Sales on launches and growth
- Working hands on with email automation, lifecycle, nurture and experimentation
- Rolling up your sleeves to build, test, and execute, not just manage
- Own Growth & Full Funnel Strategy 📝Develop and execute end-to-end growth and performance marketing strategies across the full funnel, from awareness and acquisition through activation, conversion, and retention with a clear focus on revenue impact
- Website Management 💻 Maintain and update web assets to ensure the website is current, accurate, and optimized for performance
- Drive Data, Experimentation & Automation 📈Own marketing analytics and reporting across channels (SEO, SEM, paid media, lifecycle, etc.). Define and track KPIs, implement automation and tracking tools, and lead A/B testing and experimentation to continuously optimize performance
- Partner on Product & Go-to-Market 💬Collaborate closely with Engineering, and Sales to lead go-to-market strategy, product launches, and messaging that clearly communicates value to trades and field service customers
- Own Marketing Budget 💸Manage the marketing budget to maximize ROI
- Market Intelligence 📊Stay up to date on industry trends, competitor activity, and emerging technologies to keep ResQ ahead of the curve
Application process
- We understand that joining a team is one of the most important choices you make, and adding a team member is one of the most important choices we’ll make
- We want you to get to know us, and we want to understand how you approach problems, learn, and what motivates you
Our take
Driving down customer costs is big business anywhere, especially within the world of restaurants which already have razor-thin margins and built-in volatility. ResQ's service acts as “revenue recovery” for its customers by connecting maintenance contractors to restaurants and providing them with one spot to organize communication, pay bills and establish accountability, saving worker time and offering clearer visualization into how repairs will work.
ResQ's customers include 5,000 leading restaurants such as Nobu, McDonalds and Five Guys. According to the company, restaurants benefit from ResQ's platform by decreasing annual revenue costs by as much as 20%.
The company is expecting to continue growing its team across engineering, sales and operation roles. Alongside this, ResQ is also earmarking money for launches in new markets.
Steph
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2021
$39m
SERIES A
Jun 2021
$7.5m
SEED
Total funding: $48m
Company benefits
- Competitive Salary and Stock Options: Everyone at ResQ is an owner.
- Parental Leave: Babies cry a lot. We want to make sure you don't too.
- Roam Away from Home: Work anywhere in the world for up to 60 days per year.
- ResQ Slow Work Days: Scheduled slow down days for additional downtime!
- Quarterly Company Outings: Work hard, play harder.
- Comprehensive Health Plans: Full benefits starting day 1.
Company HQ
Downtown Yonge East, Toronto, ON
Leadership
Kuljeev Singh
(Founder & CEO)Experience as Venture Capitalist for iGan Partners for 7 years, and owner of Kanga Pies restaurant for 5 years.
Salary benchmarks
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