Senior Product Analyst, Orgvue
2 days a week in office
Workforce analytics company
Open for applications
Workforce analytics company
201-500 employees
Open for applications
2 days a week in office
201-500 employees
Company mission
To empower organizations to reimagine the workforce.
Role
Who you are
- 2+ years of experience as a Product Analyst, Data Analyst, or similar role in a B2B SaaS environment
- Proven experience conducting user journey/pathway analysis and diagnosing drop-off points
- Experience working with qualitative data analysis, e.g. sentiment analysis, to craft a coherent customer satisfaction and pain-point analysis
- Experience conducting adoption funnel analysis, pareto analysis and customer segmentation analysis
- Strong proficiency in SQL and Python
- Hands-on experience with BI and analytics tools (Power BI, Pendo)
- Understanding of key SaaS metrics and customer lifecycle analytics
- Excellent communication skills with the ability to translate complex data into clear business recommendations
- Experience working with big data platforms (BigQuery, Snowflake, Redshift)
- Experience working with DBT
- Familiarity with product management tools (Jira, Confluence)
- Knowledge of statistical methods for hypothesis testing and forecasting
What the job involves
- We’re looking for a talented and driven Product Analyst to join our team at Orgvue. In this pivotal role, you’ll harness data-driven insights to shape our products, influence key decisions, and drive their success
- Define, track, and report on core product KPIs (activation, engagement, retention, churn)
- Conduct user pathway and journey analysis to understand how customers interact with the product across touchpoints, and identify critical drop-off points within onboarding, core workflows, and feature usage
- Combine qualitative and quantitative data for a fuller picture on customer feedback loop and customer pain-points
- Collaborate with product managers to set success metrics for new features and monitor post-launch performance
- Partner with Customer Success and Sales teams to identify data-driven upsell and retention opportunities
- Build and maintain dashboards and automated reports in PowerBI and Snowflake
- Work closely with wider business to ensure data quality and accuracy
Salary benchmarks
Our take
Orgvue is a software company focused on strategising and analysing new organisations to ensure their stability as they grow and develop. Customers include M&S, Tesco, and Sainbury’s.
Orgvue acquired Swiss-Norwegian workforce planning company Dynaplan in 2021 which expanded its organisational focus into a more data-driven one. This was a smart move for Orgvue as they sought to expand into international markets and capitalise on leaps forward in the machine learning field.
As well as this, Orgvue’s expansion and refocus on analytics has put them in a far stronger position to meet the demands and risks facing businesses in the modern world. 2023-appointed CEO Oliver Shaw brings more than a decade of experience in the retail analytics and corporate development space and will further hone the refocus on analytics.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-12% employee growth in 12 months
Company
Company benefits
- Hybrid working
- Wellbeing: You will have access to a blended program of Wellbeing initiatives, including confidential access to qualified therapists, virtual fitness sessions and regular webinars on mental health and wellbeing issues. We also provide a free message-based support app to help you through difficult times, whether that’s at home or work
- Perkbox: Discounts on a wide range of restaurants, shops, experiences and technology
- Subsidised Gym Membership
- Private Medical Insurance and Life Assurance
- 25 days holiday
- Pension Contribution matched up to 5%
- Season ticket Loan
- Cycle to Work Scheme
Company HQ
City of London, London, UK
Leadership
Rupert Morrison
(Founder & Deputy Chair)Currently Founder and CEO of NewCo. Previously Founder & CEO of Concentra Analytics
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