People Operations Intern, OpenTable
The hourly rate for this Toronto, Canada based role is $28 CAD
2 days a week in office
Online restaurant reservation service
Be an early applicant
Online restaurant reservation service
1001+ employees
Be an early applicant
The hourly rate for this Toronto, Canada based role is $28 CAD
2 days a week in office
1001+ employees
Company mission
To bring together people and the restaurants they love in the moments that matter.
Role
Who you are
- If you enjoy bringing order to complex data and have a passion for HRIS optimization, this is the perfect opportunity to leave a lasting mark on our operational efficiency
- Understanding of records management principles for both physical and digital filing systems
- Ability to handle sensitive and confidential information with a high degree of discretion and integrity
- Exceptional attention to detail to ensure the accuracy and completeness of all processed documentation
- Effective communication skills for collaborating with HR, IT, and internal stakeholders across the organization
- Strong organizational and time-management skills to handle large volumes of data and multiple priorities
- Capacity to work independently while keeping leadership informed of progress and potential risks
- Knowledge of digital archiving best practices and file naming standardization
- Experience working with Google Suite products, including Docs, Sheets, and Drive
- In-progress College diploma or Bachelor’s degree; seeking to bridge academic learning with a passion for growing within the HR profession
What the job involves
- This is a 12 week internship program
- We are seeking a detail-oriented professional to join our People Operations team as we modernize our HR document infrastructure
- In this role, you will be the primary architect of our centralized record-keeping system, ensuring that all employee documents are accurately transitioned from various formats into Workday
- Your mission is to create a "single source of truth" for our personnel files, balancing high-volume data organization with a relentless commitment to data privacy and compliance
- Reporting directly to the People Operations Team Lead, you will act as a bridge between HR and IT to ensure our digital files are secure, searchable, and seamlessly integrated into our daily workflows
- Consolidate employee documents from various sources into a single, organized repository within Workday
- Coordinate the full records management lifecycle for both legacy paper files and modern electronic records to ensure a seamless digital transition
- 3Maintain the highest level of confidentiality and privacy regarding sensitive employee data in strict accordance with organizational guidelines
- Partner with broader HR teams and Information Technology departments to streamline workflows and resolve system-related challenges
- Utilize Google Suite to track project milestones, manage data sets, and maintain clear communication with stakeholders
- Provide regular status updates and project reports directly to the People Operations Team Lead
- Establish and maintain standardized naming conventions and categorization for all digital files to improve system searchability
Our take
OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.
Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.
OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2000
$36m
SERIES C
Jan 2000
$10m
SERIES B
Total funding: $48.2m
Company benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
Company HQ
Union Square, San Francisco, CA
Leadership
Debby Soo
(CEO)After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.
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