Principal UX Designer, Amazon

• 10+ years of design experience
• Have an available online portfolio
• Experience with best practices for User Interface Design, Information Architecture, and Interaction Design
• Experience in life cycle design projects from design strategy through execution

Desirable

• Shape the future of Amazon's device offerings by leading UX design strategy across our most complex, cross-platform experiences
• As a Principal UX Designer, you'll drive design excellence for next-generation services that power millions of Amazon devices worldwide, especially focused on emerging products and novel user interfaces
• You'll be the design leader defining frameworks and methodologies that scale across multiple product lines, working directly with Director + leadership to set design vision and strategy
• This role offers the opportunity to influence architecture decisions, lead cross-organizational design initiatives, and mentor senior designers while solving significantly complex problems where product strategy may be undefined
• Lead design strategy for horizontally-scaled services supporting all Amazon device product lines
• Drive cross-org alignment on design systems, patterns, and standards that impact millions of customers
• Partner with senior leadership to map business goals to design investments and outcomes
• Mentor and develop design talent across the organization while setting the bar for design excellence
• Influence technical architecture and organizational changes to enable breakthrough customer experiences
• Own UX vision and strategy across multiple device software services, ensuring alignment with Amazon's brand identity and business goals
• Define and evangelize design frameworks that create consistency while supporting measurable business requirements
• Lead design reviews and critiques that incorporate market analysis, customer feedback, and usability findings
• Collaborate with stakeholders to translate business objectives into compelling design strategies
• Drive design decisions that require coordination between multiple teams, balancing technical constraints with customer needs
• Influence architecture decisions to ensure optimal user experience while meeting business requirements
• Guide the end-to-end design process from concept to implementation across complex device software services
• Establish best practices for information architecture and design specifications that scale across multiple products
• Identify opportunities to simplify complex workflows while maintaining comprehensive functionality
• Mentor senior designers on both craft excellence and strategic thinking
• Present design work to executive leadership, articulating the business value of design decisions
• Foster collaboration with designers across the Devices organization to ensure consistency in common UX patterns and systems
• As a Principal UX Designer in Device Software and Services, you'll solve complex design challenges impacting both internal teams and end users of Amazon devices
• Stakeholders & Customers: You'll partner with Engineering Directors, Product leaders, and senior engineers across Amazon's device organization
• Your work will serve both internal teams who develop and manage devices and ultimately the millions of customers who use Amazon devices in their homes
• Problems You'll Solve: You'll unify fragmented console experiences, create scalable design systems across diverse tools, and simplify complex workflows for teams managing multiple device types
• You'll help visualize large datasets, design intuitive interfaces for technical processes, and establish design standards that elevate experiences across the organization
• Your strategic influence will extend beyond individual projects as you mentor other designers and advocate for user-centered approaches in highly technical environments, ultimately shaping how Amazon builds devices that delight customers worldwide